Workflow and Automation

Question 1

What queue shows messages that have already been sent and delivered?

Answer 1

Outbound Messaging Delivery Queue

Question 2

What queue shows pending process actions?

Answer 2

Paused Flow Interviews

Question 3

What order does Salesforce process the immediate actions associated with workflow rules and related business automations for a newly created record?

Answer 3

Validation rules, assignment rules, auto-response rules, workflow rules, escalation rules

Question 4

T or F: Each workflow rules applies to a single object only.

Answer 4

T

Question 5

2 examples of final approval actions in an approval process

Answer 5

add an email alert, send an outbound message

Question 6

How many non Salesforce member emails can be added to an email alert?

Answer 6

up to 5

Question 7

Flow

Answer 7

Execute logic, interact with Salesforce DB, call Apex classes, and collect data from users

Question 8

3 types of process triggers

Answer 8

Record change, Event, invokable

Question 9

Approval processs

Answer 9

Specifies each step of approval, including whom to request approval from and what to do at each point of process

Question 10

T or F: You can’t add delete or edit steps in an approval process after it has been activated

Answer 10

T