Productivity and Collaboration Flashcards

1
Q

How could you limit Chatter to just a subset of users?

A

Profiles and permission sets

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2
Q

Which 2 functions can be customized for the Salesforce mobile app?

A

Navigation menu content & object compact layout

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3
Q

What would an admin sync between Salesforce & Outlook

A

Events & link emails to contacts, leads, accts, opptys and cases

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4
Q

What could you use to get quick access to sales reports and dashboards?

A

AppExchange

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5
Q

Activities

A

Either tasks or events. Records of interactions you’ve had with either accts, contacts or opptys

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6
Q

T or F: Customers can be included in private Chatter groups

A

T

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7
Q

Quick actions

A

Make users navigation or workflow as smooth as possible by giving them convenient access to info that’s most important

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