Wk 7 & 8 Organisational Psych Flashcards

1
Q

What is organisational psych?

A

science of
people at work

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2
Q

Approx how much time do we spend at work

A

1/3 of our life

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3
Q

What is the focus in organisational psych?

A

creating environments and developing
strategies that are intended to prevent deteriorations in psychological health

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4
Q

What makes organisational psych an interdisciplinary field?

A

it relates to more than one branch of knowledge e.g. social psych, learning, motivation, etc

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5
Q

What are the historical impetus for organisational psych as a discipline

A

-industrialisation
-rapid production WWI
-great depression
-advanced techs WWII
-expanding economies
-complex orgs
-contemporary I/O

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6
Q

What is role theory?

A

focused on understanding how individuals’ roles and position expectations influenced their behavior and interactions within organizations

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7
Q

What are 5 concepts of role theory

A

-role expectations
-role conflict
-role ambiguity
-socialization
-impact of social norms on role behavior

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8
Q

What is Taylorism?

A

scientific methods of understanding how to increase efficiency

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9
Q

What is another term for Taylorism?

A

Principles of Scientific Management

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10
Q

What are the principles of scientific management?

A

-The development of a true science of work
-The scientific selection of the employees
-The scientific training and development of employees
-Friendly cooperation between management and employees

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11
Q

What was the roles of organisational psych in WWI?

A

-Expansion of the factory population
-Changes in the role of women in the workforce
-Demands for output

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12
Q

What was the goal of the Hawthorne Studies?

A

to test the relationship between work productivity and light intensity

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13
Q

What was the outcome of the Hawthorne studies?

A

if employees are not actively involved or engaged in a decision or change at work, they tend to view most changes in a positive way. This positive outlook can boost their internal motivation, leading to better performance

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14
Q

What is the difference between trait and state approaches to leadership?

A

-trait= predisposition towards a style of leadership
-state= determined
to a large extent by the demands of the situation

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15
Q

What is the goal of human factors in enabling human performance?

A

Optimising the relationship between users and the tools and
systems with which they interact

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16
Q

What were the top motivators for workers since WWII (1945)

A

-appreciation for work done
-interesting work
-good wages and job security

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17
Q

What is goal-setting theory?

A

goals that are clear, specific, and challenging are more motivating than vague goals or easy goals

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18
Q

What are the 4 implications to goal setting theory?

A
  1. Individuals must have the ability to perform the task
  2. Material incentives may improve performance
  3. Participatory decision-making in goal-setting is no more effective than
    assigned goals
  4. People who are confident in their ability to perform a task are more likely
    to be successful (self-efficacy)
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19
Q

What is the person-organisation fit?

A

how aligned a person’s core values, beliefs, ethics and purpose are to those of the organisation

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20
Q

What are the contributions to the person-organisation fit?

A

-personality
-cognitive ability
-knowledge
-attitudes
-skills

21
Q

What are the 5 developments of personality in the workplace

A

-‘Self-concept’: James
-‘Sentiment’: McDougal
-‘Ego’: Freud
-‘Prioprium’: Allport
-‘Extraversion/ Introversion’: Eysenck

22
Q

What is transformational leadership theory?

A

Transforms
aspirations, desires,
and beliefs

23
Q

What are the outcomes of transformational leadership?

A

-High job performance
-High job satisfaction’
-High organisational commitment
-Low intention of resigning

24
Q

What are the elements of the big 5 Personality?

A

-openness to experience
-conscientiousness
-extraversion
-neuroticism
-agreeableness

25
What are 7 occupational hazards
-heat -vibration -cold -noise -workload -fatigue -morale
26
What are 3 occupational pathogenic (causing disease) diseases?
-asbestosis -black lung disease -lead poisoning
27
What are 2 occupational ergonomic diseases?
-carpal tunnel syndrome -tendinitis
28
What are 5 occupational psychological diseases?
-chronic stress -irritable bowel syndrome -post traumatic stress -depression -anxiety
29
What is occupational health psychology?
Psychological factors that contribute to occupational health and wellbeing
30
What are the 5 most hazardous industries in Australia?
1. transport, postal, warehousing 2. agriculture 3. construction 4. manufacturing 5. mining
31
What are the 3 types of consequences of occupational hazards?
-immediate -short-term -long-term
32
Why is there difficulty in managing occupational safety in developing nations?
-A minority of workers is employed in the formal sector -Public health registries are limited or non-existent -Extrapolations from developed nations is problematic -Employer cost data are incomplete and poorly maintained -Care is often unpaid (family) and therefore un-costed
33
What are the 3 human errors?
-perception -decision -response
34
What is percpetion error?
attention: "i didnt see it"
35
What is decision error?
mistake: "i thought that it would"
36
What is response error?
slip: "i hit the wrong"
37
What are the two ways of identifying error?
-error taxonomies -accident statistics
38
What are error taxonomies?
classifies error
39
What are accident statistics?
analysis of trends
40
What are the three patterns of human error?
-sporadic -systematic -random
41
What are the 3 individual differences in human error?
-accident proneness -attitudes -risk perception
42
3 ways of managing error in managerial systems
-selection -training -design
43
who's responsibility is it for occupational health and safety?
joint responsibility (individual and management)
44
What methods can you use to diagnose the route cause of issues?
-staff surveys -interviewing staff -observing staff as they work
45
What is role uncertainty and ambiguity?
lack of information and therefore missing clarity in a specific job position
46
What is role conflict?
person is confronted with two or more conflicting or opposing role expectations
47
What are the two different role conflicts?
-conflicting order or tasks -professional values
48
What are some problems that can be identified when in the problem formation stage?
-Possible inter-group conflict -Distorted thinking (e.g., over-generalisation) -Concerns about job insecurity -Uncertainty and loss of control -Conflict with professional values
49
What are some intervention strategies?
-Group-based training (e.g., resilience training) -Coaching (e.g., one-on-one sessions to facilitate employee development) -Facilitating discussion among employees -Organisational-level interventions (e.g., modifying workplace practices)