What happens when rights are not met? Flashcards

CASE STUDY: STAFFORD HOSPITAL Joan Morris, 83, was admitted to Stafford Hospital with a chest infection. Her family said that food and water was left on a table instead of being given to her and she did not have a bath or shower throughout the month she was in hospital

1
Q

How do you think the patients such as Joan Morris would have felt about the way they were treated?

A
  • They may have been scared that they were treated so poorly and how it was affecting their health
  • Angry about the lack of care provided
  • Upset about lack of dignity
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2
Q

What is the impact on the family of those patients?

A
  • The family would have been upset about the mistreatment of their loved ones and worried that their health deteriorated
  • Perhaps feeling helpless they could not do anything for them (again angry at the treatment by the hospital staff)
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3
Q

Explain how at least two different rights have been breached by staff at the hospital

A
  • Right to life:
    some of the patients died needlessly due to the neglect and lack of care provided
  • Protection from harm and abuse:
    all of the patients suffered as a result of the neglect and poor treatment
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4
Q

Give some possible reasons why the hospital staff provided such a poor standard of care for the patients

A
  • Lack of training of staff to provide adequate care
  • Lack of supervision and monitoring of the care provided by staff
  • Complaints were not listened to by the senior hospital administrators
  • Hospital were cutting costs and did not provide enough staff
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5
Q

Explain what actions the hospital could have taken to enable staff to provide a better standard of care

A
  • Ensuring all staff received more/better quality training
  • Senior staff carrying out regular inspections of the wards to check on the care provided
  • Listening to complaints from patients and families and taking action to resolve them quickly
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