Week 9: Problem Solving Flashcards

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1
Q

Initial state

A

The situation as it exists, or is perceived to exist, at the moment

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2
Q

Goal state

A

The situation as the problem solver would like it to be: the end product

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3
Q

Possible routes

A

Strategies for getting from the initial state to the goal state

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4
Q

Well defined problem vs. ill defined problem

A

Well defined: initial and goal state clearly defined

Ill defined: the opposite. E.g. how do I make myself more attractive?

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5
Q

Ideal problem representation

A

Once we have realised we’re facing a problem, we should present the problem in a form that allows us to think of it in familiar terms, based on prior knowledge

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6
Q

Framing a problem: examples

A

Viewing the problem in specific ways, e.g. illicit drug use. Is this a law problem, a health problem, a social problem or a political problem?

Your framing of the problem impacts your perception of what the initial and goal states are

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7
Q

7 steps in the problem solving cycle

A
  • Problem identification
  • Problem definition
  • Constructing a strategy
  • Organising info
  • Allocation of resources
  • Monitoring problem solving
  • Evaluating problem solving
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8
Q

Define problem identification

A

Knowing that there is a problem

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9
Q

Define the problem definition stage

A

Figuring out what the problem is

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10
Q

Define the strategy construction stage

A

Using our memory and experience to figure out how to fix it

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11
Q

Define info organisation

A

Trying to unpack the problem and how you can apply a strategy

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12
Q

Define allocation of resources

A

Both physical and mental resources to address the problem

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13
Q

Define monitoring problem solving

A

Applying one or two strategies then evaluating if the problem solving has been effective

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14
Q

Define evaluating problem solving

A

Was it effective? Has the problem been solved or does it still exist?

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15
Q

Definition of algorithm

A

A problem solving strategy in which all possible solutions are generated and tested and an acceptable solution is guaranteed

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16
Q

Definition of heuristic?

A

An informal and economical method of testing problem solutions without guarantee of success

17
Q

Difference between algorithms and heuristics

A

Algorithms have a guarantee of success.

Heuristics do not have a guarantee of success.

18
Q

List the barriers to problem solving

A
  • Mental set and functional fixedness
  • Lack of divergent/convergent brainstorming
  • Too much expert knowledge
19
Q

Definition of divergent thinking

A

The creation of many ideas or potential problem solutions from one idea

20
Q

Definition of convergent thinking

A

The reduction of focusing on many ideas into one possible solution