Week 8

Question 1

Define violence?

Answer 1

the intentional use of physical force or power, threatened or actual, against oneself, another person or against a community or group, which either results in or has a high likelihood of resulting in injury, death, physiological harm, maldevelopment, or deprivation.

Question 2

What is the health sector workplace?

Answer 2

any health care facility, whatever the size, location and types of services provided, including major referral hospitals of large cities, regional and district hospitals, health care centres, clinics, community health posts etc.

Question 3

What Constitutes Bullying?

Answer 3

a person’s perception of repeated negative acts

such as harassment, intimidation, exclusion, isolation, hostility, character assignation, and constant criticism

Question 4

What is verbal abuse?

Answer 4

a person’s perception of being professionally and personally attacked, devalued or humiliated via the spoken word

Question 5

what defines a threat?

Answer 5

a persons perception of an intention to inflict personal pain, harm, damage, disadvantage, or psychological harm

Question 6

What constitutes physical abuse?

Answer 6

perception of an unwelcome or uninvited action that involves physical contact with a person with the intent of causing physiological, emotional and bodily harm.

Question 7

What constitutes sexual harassment?

Answer 7

persons perception of sexual propositioning or unwelcome sexual attention

Question 8

what are the potential PHYSICAL effects of bullying/abuse/violence.harassment?

Answer 8

social isolation
decreased work productivity
relationship difficulties
fatigue
sleep problems
musculoskeletal complaints
increased physical illness

Question 9

what are the potential PSYCHOLOGICAL effects of bullying/abuse/violence.harassment?

Answer 9

anxiety
depression/suicidal
PTSD
decreased self-confidence
decreased self-esteem
loss of job satisfaction
higher stress levels
fear

Question 10

What are the key reasons people don’t report workplace violence?

Answer 10

• fear of jeapordising future employment prospects
• fear of making things worse
• the disparity in perceived status eg student v boss
• belief the complaint won’t be taken seriously
• past history or the organisation