Week 7- Patient safety Flashcards

1
Q

Patient safety

A

the avoidance of unintended or unexpected harm to people during the provision of healthcare

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2
Q

Harm

A

unexpected outcome for a patient resulting from the care and services provided that negatively affects the patients health or quality of life

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3
Q

Clinical adverse event

A

event that results in an unintended injury or complications arising from care management with outcomes that may range from disability to death

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4
Q

leading cause of injury and avoidable harm

A

medication errors

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5
Q

one of the most common and preventable causes of patient harm

A

venous thromboembolism

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6
Q

What causes errors to occur

A

Latent conditions: organizational and workplace
Active failures: people

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7
Q

Unintended actions of error

A

slip and lapse

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8
Q

Intended actions of error

A

mistake and violation

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9
Q

slip

A

attentional failure

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10
Q

lapse

A

memory failure

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11
Q

mistake

A

knowledge based misapplication of good rules

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12
Q

violation

A

intentional non-compliance

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13
Q

culture

A

shared values, beliefs, attitudes and behaviours and what a team is willing to accept as normal

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14
Q

human error as the symptom of deeper trouble

A

leads you to look for ways error is systematically connected to factors

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15
Q

microsystem

A

individual, provider, local unit

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16
Q

mesosystem

A

hospital

17
Q

macrosystem

A

AHS

18
Q

megasystem

A

external systems

19
Q

Threshold for disclosure

A
  1. patient has suffered any degree of harm
  2. potential for future harm
  3. change in care or monitoring
20
Q

5 key functions of a team

A

trust, effective communication, commitment, accountability, results