practice questions Flashcards
Which of the following best describes the institution’s purpose?
a. The chain of command
b. The mission statement
c. The organizational chart
d. The organizational culture
B
When an organization engages in environmental analysis and goal formulation for future growth, this is called:
a. Stakeholder assessment
b. Strategic planning
c. SWOT analysis
d. Mission development
B
Why is leadership development important for nurses if they are not in a management or formal leadership position
a. It is not important for nurses
b. Leadership is important at all levels in an organization because nurses have expert knowledge and are interacting with and influencing the patient
c. Nurse leaders leave their jobs sooner for other positions
d. Nurses who lead are less satisfied in their jobs
B
Which of the following best describes management?
a. Watching teams performance to reduce errors
b. Commanding and controlling to ensure order
c. Deciding on behalf of team to save time
d. Planning, organizing, coordinating, and controlling
D
Which of the following is contained in an organizational chart for the most formal and hierarchical organizational structure?
a. A matrix design
b. Many layers of command
c. A program design
d. Several dotted lines representing reporting relationships
B
A laissez-faire nurse-manager takes which action?
a. Completes the vacation schedule without input from staff
b. Delegates responsibility for the evaluation of the effectiveness of a new piece of equipment to the staff members who use it
c. Identifies possible solutions to staffing problems and asks staff members for their opinions about each
d. Delegates responsibility for selecting a new nursing care delivery system to staff
D
Staff from two different departments are disagreeing over the transfer process between their respective departments. Which is the best process to handle the disagreement?
a. Ask the director of nursing to establish a policy
b. Allow the staff to handle the issue on their own without authoritative interference
c. Set up meeting of staff from the departments to identify the key issues
d. Arrange managers from the department to determine a solution
C
What should a nurse manager do when observing burnout in a staff member?
a. Advise the staff to go on vacation
b. Let staff member express feelings and ask how they can help
c. Ignore the observation
d. Contact the union representative
B
Regulated nursing personnel include which of the following? Select all that apply:
1. Registered Nurses
2. Registered psychiatric nurses
3. Nurse practitioners
4. Licensed practical nurses
5. Registered practical nurses
6. Health care aid
7. Personal support worker
8. Community health worker
1-5
Which of the following is not a consideration for nurse managers in Alberta regarding turnover due to stressful nursing practice environment?
a. Job satisfaction
b. Scheduling
c. Salary and benefits
d. Opportunities for promotion
C
Which decision making model involves collaboration between healthcare providers and patients to make decisions about the patients care?
a. Ethical decision making model
b. Clinical decision making model
c. Shared decision making model
d. Rational decision making model
C
When faced with an ethical dilemma, what should nurses do first?
a. Consult with colleagues
b. Seek guidance from the patients family
c. Make a quick decision to resolve the issue
d. Identify the problem and gather information
D
Decision making is a cognitive process that involves gathering information, evaluating alternatives, and choosing a course of action.
a. True
b. False
True
In the total patient care model, a nurse is responsible for all aspects of a patients care during their entire hospital stay.
a. True
b. False
True
What is the objective of client centered collaborative practice?
a. To reduce healthcare costs
b. To improve patient outcomes and experiences
c. To limit patient involvement in healthcare experiences
d. To increase the workload of healthcare providers
B