Week 5-Organization culture/Change management

Question 1

legitimate source of power

Answer 1

from position of authority

Question 2

expert source of power

Answer 2

knowledge and skills

Question 3

referent source of power

Answer 3

how much others respect a person

Question 4

reward source of power

Answer 4

ability to grant rewards

Question 5

coercive source of power

Answer 5

ability to punish or threaten
- fear based

Question 6

connection power

Answer 6

derived from a persons connection to others

Question 7

information power

Answer 7

derived from a persons ability to provide information

Question 8

Kanter empowerment theory

Answer 8

employees become empowered when they gain access to opportunity, information, resources, support

Question 9

Laschingers research of structural empowerment

Answer 9

structural empowerment leads to psychological empowerment which improves job satisfaction

Question 10

characteristics of magnet hospitals

Answer 10

few hierarchial levels, more autonomy for nurses, more control in decision making, support from supervisors and coworkers, effective leadership, manageable workload

Question 11

leader empowering behaviours

Answer 11

enhancing meaningfulness of work, fostering participatory decision making, facilitating goal accomplishment

Question 12

power coercive strategy for change management

Answer 12

do it or get out; use authority to threaten job

Question 13

rational empirical strategy for change management

Answer 13

assumes humans are rational people and will use knowledge to embrace change

Question 14

normative re educative strategy for change management

Answer 14

using individuals needs for satisfying social relationships in workplace