Week 5- Wat do I say? Flashcards
Dignity is
- our inherent value and worth as human beings
People working in health care can have a huge influence on
the dignity of those who use health care services, which in turn can improve the patient experience and increase satisfaction with health care
good communication is an essential ingredient for
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providing the best quality of health care and patient safety
Dignity in care principles
attitude, behaviors, compassion, dialogue
Attitude
How do my preconceived ideas affect my actions
Ask yourself:
what is leading me to draw these conclusions have I checked whether my assumptions are accurate
behaviors
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- Kindness and respect must be the basis.
- Providing privacy
- Involving patient
- Not making assumptions
- Act of kindness enhance trust and connection (simple gestures)
- Asking for permission
- showing the person that you have their full attention
-Using appropriate language
compassion i snot something a person knows it is
it is something a person feels
dialogue
- At its most basic level, good health care relies on the constant exchange of information.
- Improving our tone
- Getting to know the person
- patient dignity question (what should I know about you as a person to give you the best care possible.
what is spirituality
- people define it differently
- has different meaning to others
- times of suffering people look for it.
The provision of spiritual support has the potential to enhance the overall
- well-being of individuals approaching the end of their lives
- offering solace and aiding them in comprehending the true essence and purpose of their existence”.
spirituality is a
- fundamental
- possesses
- helps
- fundamental human right/need which has personal meaning to the individual
- possesses religious or non-religious structures
- help make sense of the world and their identity in it.
Guidelines for providing spiritual care
1- Reflect on
2. Acknowledge that
3. Be
- Reflect on your spirituality before engaging with the person, to avoid imposing your beliefs and practices onto their spirituality. Consider how you make meaning, what you value and believe, what you hold sacred, and who you turn to for support in times of need.
- Acknowledge that the process of beginning diagnosis can stimulate the person to ask some deeper questions about life, such as “Why me?” and “Why now?”
- Be curious and help the person explore their questions, values, beliefs, and ways of making meaning, finding strength, and connect with others.
Guidelines for providing spiritual 4-8
4. individuals
5. integrate
6. collaborate
7. be willing
8. be confident
- Individualize your approach and language
- Integrate love in professional practice- provide the best care and compassion
- Collaborate with and support the person’s spiritual care providers as appropriate.
- Be willing to explore unknown territory and know that you do not need to have all the answers.
- Be confident that the exploration process is an important part of the journey.
Guidelines for providing spiritual care- Do’s
9- understand that
10- offer to
- Understand that when you are invited, your role is to be fully present.
- Offer to participate in spiritual practices to the extent that you are comfortable doing and as appropriate.
four areas for spiritual assessment
CSRR
- concept of God or deity.
- Sources of hope and strength.
- Religious practices.
- The relationship between spiritual beliefs and health.
