Week 11 - Operations Management

Question 1

What are 3 product and services strategy options?

Answer 1

• Can differentiate themselves with their products and services
• Can take a low price strategy
• Can take a rapid response strategy

Question 2

What is the productivity formula?

Answer 2

Outputs / Inputs
Work completed / hours worked

Question 3

What is supply chain management?

Answer 3

Managing the sequence of
- suppliers
- manufacture
- intermediaries
- finished goods to customer

Question 4

Supply chain strategies

Answer 4

• Negotiate with many suppliers
• Long term partnering
• Vertical integration