Week 1 - What is Management? Flashcards
1
Q
What are the 4 functions of the management process?
A
Planning, Organising, Leading, Controlling
2
Q
What are the 3 managerial skills?
A
Technical skills, human skills, conceptual skills
3
Q
What are programmed decisions?
A
Decisions that are made in routine. Situations that have occurred often enough for rules to be developed for them.
4
Q
What are non-programmed decisions?
A
Decisions made in response to a situation that is unique.
5
Q
What is the 5 step decision making process?
A
- Identify and define the problem
- Develop and evaluate solutions
- Choose a solution
- Implementation of solution
5.Evaluation and feedback
6
Q
A
