Week 10 - Gender and Language in the Workplace (Essay topic) Flashcards
How may women be treated in the workplace?
Who, when?
- Disadvantaged
- Promotion: Glass ceiling (see above them, can’t get there)
- Banyard 2010 5 c’s
Cleaning, caring, clerical, cashiering and catering
Who spoke about interactions in the workplace?
When, key points?
Kendall and Tannen 1997 (summary)
- Men create asymmetrical settings
- Men spoke more often and interrupted
- Men took longer turns
(Dominance theory!)
Who (2) spoke about nature of turns?
2 x When, key points?
Case 1985
- Women facilitative and personal, men assertive and authoritative
- Unbalanced participation
Tannen 1994
- Large corporations men and women use different debate strategies
Who spoke about professional authority?
When, key points?
West 1984
- Directives of male physicians, in form of imperatives
- Directives of female physicians, mitigated forms (friendlier/together)
- Female doctors interrupted by male patients
- Women use less interactional power
- Suggested the differences are related to gender
What is the effectiveness of male and female professional talk?
Who, when x2?
- Women’s strategies more effective in doctor-patient context
- Fischer 1993 nurse reached compromise, doctor didn’t
- West 1984 females had more compliance from patients
What are the feminine workplace styles?
Who, when?
Holmes and Stubbe 2003
- Indirect
- Facilitative
- Collaborative
- Minor contribution
- Supportive
- Feedback
What are the masculine workplace styles?
Who, when?
Holmes and Stubbe 2003
- Direct
- Confrontational
- Competitive
- Dominant contributions
- Aggressive interruptions
Who spoke about styling workers?
When, key points?
Cameron 2000/2006
- Linguistic regime in call centres
- Feminised character of speech style prescribed to workers
- Smiling, expressive intonation, rapport, minimal response, questions
- Customer service as emotional labour
Doing gender in feminine workplace
Who, when?
Holmes and Stubbe 2003
- Female manager in small office, predominantly female staff
- High involvement, clear sense of unity, female-friendly environment
- Hierarchy downplayed
- Collaborative problem solving
Doing gender in masculine workplace
Who, when?
Holmes and Stubbe 2003
- Women managers shift to male style
- Factory
- Majority of male staff
- Team-work valued
- Talk is not main currency of work
- Solidarity displays, joking, swearing etc.
Who spoke about men, masculinities and leadership?
When, key points?
Holmes 2009
- Talk of male leaders at work, one of 3 styles
- Authoritative hero
- Paternalistic father
- Egalitarian mate (reduces status diff)
- Switches from one style to another displayed in data
- Range of masculinities performed
Reading about employees language?
Who, when, key points?
Cameron 2000
- Regulation of language eg. call centres
- Decisions reserved for those at top of hierarchy
- ‘Mcdonalidsing’ regulating styles of talk available to workers
- ‘verbal hygiene practices’
- Encouraging feminine speech styles eg. caring
- Linguistic style may become degendered
- Globalisation changing social realities
Reading about females in parliament?
Who, when, key points?
Shaw 2011
- Women MP’s more conscious of debate rules than men
- Women want to reject male elitist old-fashioned traits of House of Commons
- Women feel unwanted, stick to rules to avoid negative sanctions such as sexism
- ‘Have to ape men’s behaviour’ to get anywhere
- Negative stance on women outside of chambers, by papers (Legs-it in the daily mail)
