We are locked into a contract!

Question 1

Understand the Contract! (Soft)

Answer 1

Get the expiry date!

Question 2

I’m not in a contract! (Soft)

Answer 2

1. You’re not in a contract why not give someone else a go! 2. A lot has changed in the market over the past 12 months, why don’t you make sure you look around and try other suppliers

Question 3

I’m not in a contract! (Hard)

Answer 3

When is the last time you actually did a review of your devices?

Question 4

Find the Selling Point (Soft)

Answer 4

Emotionally attached? Why? Why do you use them?

Question 5

Find the Selling Point (Hard)

Answer 5

If there is one thing you could change about your devices, or current supplier what
would it be?