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CAP > Vocabulary 1 > Flashcards

Vocabulary 1 Flashcards

1
Q

An alternative to a traditional workweek that increases the number of hours per day and decreases the number of days worked.

A

Compressed Workweek

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2
Q

The highest-ranking person in a company who reports to the board of directors and develops and implements strategic plans, makes major corporate decisions, and (often) oversees company operations.

A

Chief Executive Officer (CEO)

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3
Q

A website or part of a website, where an individual can share his or her thoughts and ideas on a variety of topics

A

Blog

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4
Q

Training personal to complete differing tasks within a department or unit

A

Cross training

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5
Q

A group of people by law to act as a legal personality and having its own powers, duties, and liabilities

A

Corporation

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6
Q

Secrecy, privacy, or discretion

A

Confidentiality

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7
Q

An organization funded and managed by a local, state, or national government in order to carry out its functions.

A

Government Entity

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8
Q

A system of working that allows an employee to choose, within limits, the hours for starting and leaving work each day.

A

Flex-Time

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9
Q

An officer of a company who is charged with the management of its affairs and conduct.

A

Director

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10
Q

A corporation formed to promote a civic, charitable, or artistic purpose whose profits benefit from a specific tax exempt purpose

A

Nonprofit Corporation

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11
Q

A form of business organization that combines the tax advantages of a partnership with the limited stockholder liability. May have a single owner

A

Limited Liability Corporation (LLC)

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12
Q

An arrangement in which two or more people complete the duties of one job position

A

Job Sharing

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13
Q

A legal relation existing between two or more persons contractually associated as joint principals in a business

A

Partnership

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14
Q

The way that lines of authority, responsibility, and communication are arranged in order to accomplish the work of the business

A

Organizational Structure

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15
Q

The key values, beliefs, and attitudes that drive an organization and the way it conducts business

A

Organizational Culture

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16
Q

Nonverbal messages transmitted through gestures and posture using the eyes, face, hands, arms, and legs.

A

Body Language

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17
Q

A person who owns shares of stock in a company

A

Stockholder

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18
Q

A type of business that is owned and controlled by one individual and in which there is no legal distinction between the owner and the business.

A

Sole Proprietorship

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19
Q

Standards of conduct that show us how to behave in a cultured, polite, or refined way especially when with other people

A

Manners

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20
Q

The rules indicating the proper and polite way to behave

A

Etiquette

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21
Q

A style of professional dress that is less formal than traditional, conservative professional dress and that varies by organization

A

Business Casual Dress

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22
Q

A set of values based on the merits of hard work and diligence

A

Work Ethic

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23
Q

The way in which a person is perceived in the business world relating to integrity, work ethic, skills, personal appearance, and etiquette

A

Professional Image

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24
Q

The process of exchanging information with other people and building positive business relationships

A

Networking

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25
Q

A group of persons elected or appointed to perform some service or function, as to investigate, report on, or act upon a particular matter.

A

Committee

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26
Q

A technique used to generate ideas by spontaneous participation in discussion

A

Brainstorming

27
Q

A person who is addicted to work or has a compulsive need to work

A

Workaholic

28
Q

A team formed when individuals within an organization work with people outside the organization to achieve specified goals

A

External Team

29
Q

A team composed of individuals from a number of different functional groups within an organization

A

Cross-Functional Team

30
Q

Messages that flow from management to employees

A

Downward Communication

31
Q

Communication through unofficial channels (i.e., handwritten note, friendly email, office gossip)

A

Informal Communication

32
Q

Messages that flow from coworker to coworker, from manager to manager, or within a team

A

Horizontal Communication

33
Q

Communication through official channels that precisely follows certain rules and is free of any slang language

A

Formal Communication

34
Q

A project team set up to deal with a specific issue or problem

A

Task Force

35
Q

A team that is developed for a clearly defined project that has a beginning and an end

A

Project Team

36
Q

Outsourcing organization

A

Using outside firms to perform certain functions of an

37
Q

A team that primarily meets electronically and crosses the boundaries of time and distance to operate

A

Virtual Team

38
Q

Messages that travel from employees to management

A

Upward Communication

39
Q

A group that works together toward a common goal

A

Team

40
Q

Something that merits your attention ahead of other tasks

A

Priority

41
Q

Anything that stands in the way of progress

A

Interference

42
Q

An intrinsic or extrinsic reward or encouragement

A

Incentive

43
Q

Your control over what you do, as well as how and when you do it

A

Self-Discipline

44
Q

A lack of clarity about expected work objectives and expectations

A

Role Ambiguity

45
Q

The act of trying to avoid a task by putting it aside with the intention of doing it later

A

Procrastination

46
Q

The application of ethical standards in the workplace

A

Business Ethics

47
Q

Formation of mental visual images

A

Visualization

48
Q

The worry and anxiety you feel when you react to pressure from others or yourself

A

Stress

49
Q

A set of personal qualities and practices that help individuals determine the right direction ethically

A

Ethical Roadmap

50
Q

The federal agency that enforces laws related to discrimination in the workplace

A

Equal Employment Commission (EEOC)

51
Q

Your consistent personal standards of behavior

A

Character

52
Q

A federal law that protects the privacy of personal health information

A

Health Insurance Portability and Accountability Act of 1996 (HIPAA)

53
Q

A federal law that protects the privacy of student education records

A

Family Educational Rights and Privacy Act of 1974 (FERPA)

54
Q

Rules of behavior based on ideas about what is morally good and bad

A

Ethics

55
Q

Personal beliefs about right and wrong

A

Values

56
Q

A person or group that has an investment, share, or interest in something, as a business or industry

A

Stakeholder

57
Q

Sexual conduct that is unwelcome by the recipient and that may be either physical or verbal in nature

A

Sexual Harassment

58
Q

A leadership style that involves complete control

A

Autocratic Leadership Style

59
Q

The relationships within an office and the nature of the networks established in a workplace

A

Workplace Politics

60
Q

A website that allows anyone to add, delete, or revise content by using a web browser

A

Wiki

61
Q

Laissez-Faire Leadership Style lead themselves

A

A leadership style that allows subordinates to

62
Q

Participative management approach in which the project manager and project team make decisions jointly

A

Democratic Leadership Style

63
Q

To give the responsibility for a task to another person

A

Delegate

CAP (5 decks)

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