Verbal and Non-Verbal Miscommunication Flashcards
They may have physical infirmities, personal opinions and beliefs; they adhere to society’s attitudes
People
Communicative situation involves the following:
Noise, confusion to the purpose of communication, limited knowledge or experience of the speaker/listener
The majority of misunderstandings come from the first dimension pair:
Nonverbal contradicting Verbal communication
Types of nonverbal communication:
Paralanguage, language of flowers, language of colors, chronemics, proxemics, kinesics, haptics, oculesics
The “how” of saying something
Paralanguage
The use of flowers based on the meaning of each type of flower
Language of flower
The use of colors based on the meaning of each color; used in idiomatic expressions; meaning varies in different cultures; used in different establishments
Language of colors
The use of time based on position or power; definition of punctuality in different cultures
Language of time (Chronemics)
The use of space to show importance
Language of space (Proxemics)
Intimate space
1.5 ft or 45 cm
Personal space
4 ft or 1.2 m
Social space
12 ft or 3.7 m
Public space
25 ft
The use of touch to express what cannot be said
Language of touch (Haptics)
Language of gesture
Kinesics
