Functions of Communication Flashcards

1
Q

Means of the speaker to regulate or control the behavior of human beings

A

Regulation

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2
Q

A two-way process that helps people to understand each other, can either be verbal or non-verbal

A

Communication

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3
Q

Strategy of the speaker used to command his or her listener directly or indirectly

A

Regulation

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4
Q

Regulation can occur in the form of:

A

Imperatives, rhetorical questions

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5
Q

Questions not intended to get information but to influence human behavior

A

Rhetorical questions

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6
Q

When the speaker wants to make others aware of certain data, concepts, and processes - knowledge

A

Information

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7
Q

Usually comes in the form of statements of facts

A

Giving information

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8
Q

Giving information can be in the form of:

A

Declaratives, rhetorical questions

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9
Q

A question someone asks without expecting an answer

A

Rhetorical devices

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10
Q

Can come in the form of questions intended for getting information, commands, and even through statements

A

Getting information

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11
Q

Getting information can be in the form of:

A

Interrogatives, imperatives

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12
Q

Enables humans to get to know the world; enables them to process and structure what they learn about it

A

Information as a function of communication

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13
Q

Steps to avoid fake news:

A

Evaluate; Google it; Get news from news sources; Distinguish opinion from fact; Watch out for red flags

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14
Q

Factors to consider when evaluating:

A

Currency, Relevance, Authority, Accuracy, Purpose

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15
Q

The most familiar and primary reason why people communicate; allows people to be connected with one another

A

Social interaction

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16
Q

Developed and maintained by human beings through social interaction

A

Bonds, intimacy, relations, and association

17
Q

The words usually used in social interaction are mostly informal terms and casually delivered.

A

Verbal cues

18
Q

The tone is friendly, even teasing, and the bodily action is relaxed (social interaction).

A

Nonverbal cues

19
Q

The most natural result of communication

A

Social interaction

20
Q

Communication is always _____ and always involve ________.

A

social, interaction

21
Q

To appeal to the listener’s feeling; used by the speaker for the purpose of moving another person to act; to move in the particular direction the speaker wants that person to move

A

Emotional expression

22
Q

He famously noted that it is now widely accepted that people can reliably discriminate between six different classes o facial expression.

A

Paul Ekman

23
Q

Six facial expressions:

A

HSASAD: Happy, sad, angry, surprised, afraid, disgust

24
Q

This ability is said to transcend cultural or linguistic barriers; not culturally specific, even when taking account into social norms of emotional responses.

A

Emotional expression

25
Emotional expression is a language form most commonly expressed _____ through:
Non-verbally; gestures, facial expressions, other simple or energetic body movements
26
Emotional expression can be in the form of:
Interjections, exclamations
27
Characterized by the speaker and listener being respectful of each other's culture as well as of their age, gender, social status, and religion (emotional expression)
Verbal cues
28
These include hand gestures, bodily action (including posture), vocal tone (paralanguage), and eye contact in emotional expression.
Nonverbal cues
29
Influencing or persuading people to move from where they are to a certain point; causing people to decide or act on something; can possibly change other's behavior in positive and desirable way or sometimes the opposite
Motivation
30
Issues in motivation:
Influence people in a negative way; manipulate others to their advantage through the use of emotional appeal; taking advantage of those who are not highly educated