Functions of Communication Flashcards

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1
Q

Means of the speaker to regulate or control the behavior of human beings

A

Regulation

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2
Q

A two-way process that helps people to understand each other, can either be verbal or non-verbal

A

Communication

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3
Q

Strategy of the speaker used to command his or her listener directly or indirectly

A

Regulation

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4
Q

Regulation can occur in the form of:

A

Imperatives, rhetorical questions

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5
Q

Questions not intended to get information but to influence human behavior

A

Rhetorical questions

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6
Q

When the speaker wants to make others aware of certain data, concepts, and processes - knowledge

A

Information

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7
Q

Usually comes in the form of statements of facts

A

Giving information

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8
Q

Giving information can be in the form of:

A

Declaratives, rhetorical questions

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9
Q

A question someone asks without expecting an answer

A

Rhetorical devices

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10
Q

Can come in the form of questions intended for getting information, commands, and even through statements

A

Getting information

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11
Q

Getting information can be in the form of:

A

Interrogatives, imperatives

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12
Q

Enables humans to get to know the world; enables them to process and structure what they learn about it

A

Information as a function of communication

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13
Q

Steps to avoid fake news:

A

Evaluate; Google it; Get news from news sources; Distinguish opinion from fact; Watch out for red flags

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14
Q

Factors to consider when evaluating:

A

Currency, Relevance, Authority, Accuracy, Purpose

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15
Q

The most familiar and primary reason why people communicate; allows people to be connected with one another

A

Social interaction

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16
Q

Developed and maintained by human beings through social interaction

A

Bonds, intimacy, relations, and association

17
Q

The words usually used in social interaction are mostly informal terms and casually delivered.

A

Verbal cues

18
Q

The tone is friendly, even teasing, and the bodily action is relaxed (social interaction).

A

Nonverbal cues

19
Q

The most natural result of communication

A

Social interaction

20
Q

Communication is always _____ and always involve ________.

A

social, interaction

21
Q

To appeal to the listener’s feeling; used by the speaker for the purpose of moving another person to act; to move in the particular direction the speaker wants that person to move

A

Emotional expression

22
Q

He famously noted that it is now widely accepted that people can reliably discriminate between six different classes o facial expression.

A

Paul Ekman

23
Q

Six facial expressions:

A

HSASAD: Happy, sad, angry, surprised, afraid, disgust

24
Q

This ability is said to transcend cultural or linguistic barriers; not culturally specific, even when taking account into social norms of emotional responses.

A

Emotional expression

25
Q

Emotional expression is a language form most commonly expressed _____ through:

A

Non-verbally; gestures, facial expressions, other simple or energetic body movements

26
Q

Emotional expression can be in the form of:

A

Interjections, exclamations

27
Q

Characterized by the speaker and listener being respectful of each other’s culture as well as of their age, gender, social status, and religion (emotional expression)

A

Verbal cues

28
Q

These include hand gestures, bodily action (including posture), vocal tone (paralanguage), and eye contact in emotional expression.

A

Nonverbal cues

29
Q

Influencing or persuading people to move from where they are to a certain point; causing people to decide or act on something; can possibly change other’s behavior in positive and desirable way or sometimes the opposite

A

Motivation

30
Q

Issues in motivation:

A

Influence people in a negative way; manipulate others to their advantage through the use of emotional appeal; taking advantage of those who are not highly educated