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Management > Values, attitudes, emotions and culture > Flashcards

Values, attitudes, emotions and culture Flashcards

1
Q

Big 5 Traits

A 
Openness to experience 
Conscientiousness 
Extraversion 
Agreeableness 
Negative Affectivity
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2
Q

Openness to Experience

A 
Tendency to be:
Original 
Broad interests 
Open to wide range of stimuli 
Daring 
Take risks
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3
Q

Conscientiousness

A 
Careful 
Scrupulous
Persevering 
Organized 
Self disciplined
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4
Q

Extraversion

A

Social
Affectionate
Outgoing
Friendly

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5
Q

Agreeableness

A

Get along well with others
Likable
Affectionate
Care about others

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6
Q

Negative Affectivity

A

Experience negative emotions/moods
Feel distressed
Critical of oneself and others

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7
Q

Major personality attributes

Core self eval

A

Locus of control
Self esteem
Negative Affectivity

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8
Q

Terminal values

A

Desirable end states of existence

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9
Q

Instrumental values

A

Preferable modes of behavior

Means of attaining terminal values

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10
Q

Values

A

Basic, enduring convictions that a specific mode of conduct is personally or socially preferable to an opposite or converse mode of conduct

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11
Q

Major job attributes

A

Job satisfaction
Organizational commitment
Organizational citizenship behavior

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12
Q

Organizational commitment

A

Continuance
Affective
Normative

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13
Q

Effects of employee satisfaction

A 
Job performance 
Ocb 
Customer satisfaction 
Absenteeism 
Turnover 
Workplace deviance
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14
Q

Mood

A

Feeling

State of mind

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15
Q

Emotion

A

More intense than moods
Short lived
Usually specific cause

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16
Q

Emotional intelligence

A

Ability to understand/manage ones own moods/emotions and moods/emotions of others

17
Q

Hofstede dimensions

A 
Power distance 
Uncertainty avoidance 
Individualism 
Masculinity
Long term orientation 
Indulgence
18
Q

Power distance

A

Tolerance for hierarchal relationships

19
Q

Uncertainty avoidance

A

Willingness to take risks

20
Q

Individualism

A

Emphasis placed on individual accomplishment vs group accomplishment

21
Q

Masculinity

A

Degree of stress placed on achieving vs nurturing

22
Q

Long term orientation

A

Stress placed on concerns for the future

23
Q

Indulgence

A

Control over desires and impulses

24
Q

Organizational culture parts

A

Values of founder
Socialization
Ceremonies and rites
Stories and language

25
Q

Rites

A

Rites of passage
Rites of integration
Rites of enhancement

26
Q

Strong culture

A

Central values/norms shared strongly by most members of organization
Often in partnerships, family business, start ups
Inhibit organizations ability to adapt to change

27
Q

Weak culture

A

Values/norms shared by limited group of people
Benefit for diverse companies
Strong underlying values for learning/adaptation

28
Q

Narcissism

A

Degree of sense of self-importance and arrogance

Management (8 decks)

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