Values, attitudes, emotions and culture Flashcards
Big 5 Traits
Openness to experience Conscientiousness Extraversion Agreeableness Negative Affectivity
Openness to Experience
Tendency to be: Original Broad interests Open to wide range of stimuli Daring Take risks
Conscientiousness
Careful Scrupulous Persevering Organized Self disciplined
Extraversion
Social
Affectionate
Outgoing
Friendly
Agreeableness
Get along well with others
Likable
Affectionate
Care about others
Negative Affectivity
Experience negative emotions/moods
Feel distressed
Critical of oneself and others
Major personality attributes
Core self eval
Locus of control
Self esteem
Negative Affectivity
Terminal values
Desirable end states of existence
Instrumental values
Preferable modes of behavior
Means of attaining terminal values
Values
Basic, enduring convictions that a specific mode of conduct is personally or socially preferable to an opposite or converse mode of conduct
Major job attributes
Job satisfaction
Organizational commitment
Organizational citizenship behavior
Organizational commitment
Continuance
Affective
Normative
Effects of employee satisfaction
Job performance Ocb Customer satisfaction Absenteeism Turnover Workplace deviance
Mood
Feeling
State of mind
Emotion
More intense than moods
Short lived
Usually specific cause
Emotional intelligence
Ability to understand/manage ones own moods/emotions and moods/emotions of others
Hofstede dimensions
Power distance Uncertainty avoidance Individualism Masculinity Long term orientation Indulgence
Power distance
Tolerance for hierarchal relationships
Uncertainty avoidance
Willingness to take risks
Individualism
Emphasis placed on individual accomplishment vs group accomplishment
Masculinity
Degree of stress placed on achieving vs nurturing
Long term orientation
Stress placed on concerns for the future
Indulgence
Control over desires and impulses
Organizational culture parts
Values of founder
Socialization
Ceremonies and rites
Stories and language
Rites
Rites of passage
Rites of integration
Rites of enhancement
Strong culture
Central values/norms shared strongly by most members of organization
Often in partnerships, family business, start ups
Inhibit organizations ability to adapt to change
Weak culture
Values/norms shared by limited group of people
Benefit for diverse companies
Strong underlying values for learning/adaptation
Narcissism
Degree of sense of self-importance and arrogance
