UX09 | Workflows

Question 1

Sequences that take place in order to complete a task or job are known as what?

Hint:

• Collection or sequence of activities.
• Define the overall tasks

Answer 1

Workflows

Question 2

Forced social registration, privacy concerns, intrusive ads, bad ux/ui, freezing, complex registration, and annoying notifications are the top 7 reasons why people do what?

Answer 2

Uninstall apps

Question 3

What is the method to check the validity of input and give feedback before submission?

Answer 3

Inline Validation

Question 4

What is the designed series of interactions and/instructions that help the user ease into the product’s experience?

Answer 4

User onboarding

Question 5

The following are objectives of what?

1. Get people into your app or service asap
2. Make it as smooth as possible
3. Answer critical ?’s upfront
4. Answer deal breakers ex. cost, return, policy and payment method

Answer 5

User Onboarding

Question 6

What are the two onboarding styles?

Answer 6

Static walkthroughs and Interactive walkthroughs

Question 7

Once the user has launched an app for the first time, they are presented with a few quick screens outlining the value of the app and/or some basics on how to get around. This is known as what?

Answer 7

The Nickel Tour which is part of interactive walkthroughs.

Question 8

This type of onboarding method is short, concise, uses images, and allows users to skip. What is it called?

Answer 8

Static Walkthroughs

Question 9

This type of onboarding method gets their users using the service and addresses deal breakers as they register. What is it called?

Answer 9

Interactive Walkthroughs

Question 10

What is a form of identification you can use in your password to make sign in more secure, quick, convenient, and unforgettable?

Answer 10

Biometric ID’s

Question 11

The following below are tips to help you design which type of forms?

• Choose a flow
• Structure as a conversation
• Adhere to high level best practice
• Use smart defaults

Answer 11

Complex forms

Question 12

Fill in the blank. When structuring a complex form as a conversation, it is important that you BLANK the user some information after you’ve asked the user for some information.

Answer 12

Give

Question 13

True or False? It’s easier to scan top to bottom than left to right.

Answer 13

True

Question 14

Having steppers in your design does what for the user?

Answer 14

Shows progress

Question 15

How many % of users abandon checkout?

Answer 15

80%

Question 16

How many issues are payment related for abandoned checkouts?

Answer 16

50%

Question 17

What can you do to minimize issues during the payment process?

Answer 17

1. Follow a conventional flow
2. Minimize ?’s and inputs
3. Use auto formatting
4. Increase perception of security

Question 18

Chunking numbers making it easier to verify and fix, is an example of what?

Answer 18

Auto-Formatting

Question 19

Using credit card and payment processing logos, confirming payment amount, and using padlocks are all examples of what?

Answer 19

Increased perception of security

Question 20

What is the process of splitting a large job into small tasks that can be distributed, over the Internet, to many people?

Answer 20

Microtasking