Misc ?'s Flashcards
What part of design process iterates?
Design, Prototype, Validate
The more of these you add, the more crowded and less intuitive your app becomes. This is the danger of what?
Features
What is the method that car companies use as a low fidelity design?
Clay Modelling
Involves watching and observing what users do, not necessarily talking to them. What is this called?
Observational Research
Involves listening to what people say also called what?
Attitudinal Research
Technique used in user-centered interaction design to evaluate a product by testing it on users. What is this called?
Usability Testing
What are the research goals that you decide on before conducting a usability test called?
Test objectives
What is the document that gives recruiters guidance and defines criteria for test participants called?
Recruitment screener
What is the document that is signed by participants as an agreement to record the usability test session for note-taking and research purposes called?
Consent form
What is the research method in which respondents answer a questionnaire via email or on a website called?
Online survey
Exploratory research method conducted with the users that help us understand their goals and the context of use is called what?
Depth interviews
What are conversations with key people in your company to understand the business goals, problems, competitive landscape and to get “buy in” later called?
Stakeholder interviews
What is the design technique used for understanding mental models, vocabulary, language and making us more confident with the architecture called?
Card sorting
What is the way to asses whether your software adheres the user experience best practice or not called?
Heuristic Evaluation
Diagram that visualizes what the customer experiences as they interact with our company, services or software called?
Customer Journey Map
Competitive analysis tool that shows how our current product stacks up against the competition now or how it should stack up against a competition in the future.
Customer Value Curve
Helps integrate interview data into insights by considering:
- What did they say?
- What did they do?
- What might they be thinking?
- What emotions do you think they are experiencing?
Empathy Map
What is the atomic unit of the interaction called?
Micro-Interactions
Controls+Rules+Feedback= ?
Anatomy of an Interaction for a product
What refers to a rule that is about one big action? Ex: completing a form
Macro Rule
What refers to a rule that is about a specific action? Ex: one field in a form.
Micro Rule
High level guidelines that can help ensure that the software we create is of high standards. They are the universal truths.
Design Principles
Methods to bring design principles to life also known as
Design patterns
Selections put in place that provide answers to ?’s for you which enable people to complete forms faster are known as what?
Smart defaults
