Upselling

Question 1

Mulch orders may be connected to a garden or lawn needs.

Answer 1

When someone calls to order mulch we can ask them the following questions.

1. Do you have a garden?
   If yes, then ask is it in the native or natural soil or in raised beds?
2. If natural soil then ask if then need compost and leaf mulch to refresh their garden for the growing season. We also have Organic Garden Mix by the bag for smaller applications.
3. If they use raised beds then tell them about our Planting Bed Mix and our screened compost. Both of these products can give new life to their raised beds and give their garden vegetables a great start to the growing season.
4. If they need less than a yard then offer them our Organic Garden Mix for smaller applications like raised beds and pots.

Question 2

If the customer says they have some patching to do in the yard or their grass looks or seems thin to them then go to the Jonathan Green flash cards for how to offer assistance for their lawn issues.

Answer 2

Keeping a healthy and beautiful lawn is hard work. It takes dedication, starting early in the spring, and loving care throughout the summer and fall to maintain a good lawn.

We offer great products to help them.

1. MC top dressing when seeding new or over seeding an existing lawn
2. We offer Jonathan Green lawn care products that make lawn care easier and more effective.
   Starter or Perfect Fertilizers
   Love Your Soil to break up clay soils in the yard
   Black Beauty grass seed
   Magical to balance the PH in the soil to give your grass the best environment to grow.

Question 3

How to sell aggregate?

Residential customers can use it as well although the open question will be quantity. Uses include the following:

1. Around trash cans to suppress weeds and keep the area clean
2. As a mulch in open areas of a planting bed where few plants are located
3. Where drainage issues are a problem
4. As a backdrop for features like a bird bath, statues, or seating areas
5. Where people might be walking to keep the area free of dirt and to provide walking paths through planted areas
6. Just to make the yard look good and it requires low maintenance

Answer 3

River Rock has a number of applications.

1. Decorative for pathways, garden borders
2. Ground cover
3. Mulch

Gravel Grades 6, 8, and 9

1. A base for driveways, stone paths, patios and for drainage projects

Pea Gravel - the smallest gravel used for paths, drainage and erosion projects, and as a base for patios and driveways

Torpedo Sand - a larger sand than found on the beach or in a sandbox. Used as a base for certain stone patio applications and as an amendment to garden soil to keep the soil open for water and root growth

Question 4

Garden products

By the yard

1. Screened compost
2. Mushroom compost - has special conditions for use - an excellent source of soil amendment and nutrients.
3. Planting Bed Mix
4. Torpedo sand
5. Premium mulch
6. Peat moss

By the bag

1. Organic garden mix
2. Peat moss by the bale
3. Mushroom compost - has special conditions for use
4. Leaf mulch

Answer 4

People who buy mulch may also keep a garden. Gardens can be for flowers or for vegetables or both. Gardens require certain products to make them both efficient and productive.

Good soil - a combination of dirt (what we call native soil or the ground at the property location), composition - dirt, plus sand, plus texture like leaf compost, mushroom compost, and finely-ground mulch. Then come the nutrients like nitrogen, phosphorus and potassium.

Good texture - soil must be solid and strong enough to hold together and not blow or wash away and hold the plant in place, and loose enough to allow for air and water to penetrate to the roots to activate the nutrients in the soil to feed the plants.

Question 5

Flower gardens - what works best

Product list

1. Organic garden mix
2. Peat moss
3. Mushroom compost - by the bag or yard - to be mixed with native soil on a 75%/25% native soil to mushroom compost ratio
4. Leaf mulch - by the bag or yard

Answer 5

60% top soil, 30% compost, and 10% potting soil. Peat moss can be used as the potting soil component. (we sell peat moss in both bales and by the yard)

Mushroom mulch (mixed as 75% soil and 25% mushroom compost) can be used as the compost here. (We sell

This mixture can be used in pots or in the ground with native soil. A depth of 10-12 inches is ideal in either situation.