Common Questions Flashcards
What is the difference between Mulch and Compost?
Mulch is a surface covering that spreads on top where as compost is an amendment that you mix into the soil. They both offer nutrient benefits, compost is more potent in that regard.
How much mulch (thickness) do I need to spread in my yard?
2-3 inches over existing mulch and 3-4 inches if its a new area with no mulch.
Do you accept cash or check
Yes, exact change only - our drivers don’t carry any cash.
Please leave inside mailbox on the day of delivery.
Do you offer bulk discounts
We can create custom contracts for our wholesale and commercial customers.
Transfer call to Erika
How much is 1 yard of mulch?
27 cubic feet, ~10x10 area at 3 inches depth
(equivalent to the size of a refrigerator)
Can I dump grass at your locations?
ONLY at our Evanston yard
How do I know how much Mulch I need?
One step is approximately 3 feet
Measure how many steps is in the length and width of your yard and input into the yardage calculator on the website
**Help Calculate for the customer if they know how many feet (Steps)
-
If a customer asks how much a Landscaper buys mulch for or how much wholesale prices are - What do you say?
If its a new landscaper or company wanting to setup a wholesale account then they will need:
- an EIN number
OR
- Google presence like a website or Google profile.
OR
- Proof of statements doing business.
If they have non of the above then pass them to Erika who can make a determination.
OR
- If there business name comes up as the caller ID
Which types of products do we apply our 20% off code to?
ONLY Products that are made by The Mulch Center, to view all products we manufacture, view our website and look for our logo next to the photo of the product.
The Mulch Center does not make any aggregate products or bagged products (although we carry these).
Which two locations are closed to residential customers
(Commercial Customers Only)
North Chicago and Evanston are contractor / commercial only yards.
Residential customers can go to Deerfield, Lake Bluff or Volo
How do I measure the size of my planting beds?
You can simply walk the length and width of each planting bed. Count the number of steps for each then multiply by 3 (there are roughly 3 feet in each step we take). This will give you the square feet.
We make it east to calculate what you need. Our yardage calculator on our website - Mulchcenter.com - asks you to input the width and length of each planting bed. Then it asks you for the depth in inches.
For new planting beds with no mulch from Last year you will need 3-4 inches. For planting beds that have mulch from last year we recommend 2-3 inches of new mulch.
What are the rules for dumping raw materials?
Landscapers and homeowners can bring yard waste to the yard. We only take the following items:
- Tree parts (other than Ash)
- Small branches and twigs
- Cut plants and leaves
- GRASS - only at Evanston
The dumping fees are as follows:
- For brush and leaves $20/yard
- For tree parts and large branches $25/yard
Location matters. North Chicago is less expensive for Commercial companies than other locations.
