Updating Guarantor Info

Question 1

• *How many active personal/family guarantor accounts can be linked to an adult’s patient record? Choose only one answer**
• There is no limit
• One guarantor account
• You cannot link a personal/family guarantor account to an adult patient
• 2 guarantor accounts.

Answer 1

Only one guarantor account. The foundation system limits adult patient to only one active personal/family account.

Question 2

• What happens when you deactivate a guarantor account? Choose all answers that apply
• A-the deactivated account can no longer be selected in reg
• B-the link between the patient record and deactivated guarantor account is removed
• C-All HARs linked to the deactivated account are automatically moved to a newly created guarantor account
• D- All HARS linked to the deactivated account remain linked

Answer 2

A (can no longer be selected in registration)

D (all HARS linked to the deactivated account remain linked)

Question 3

True or false: If you need to remove an existing guarantor account, you must go to Reg

Answer 3

True

Question 4

Sending a demand statement does which of the following? Select all that apply:

• A-Generates a statement for the guarantor account right now
• B-Increments the self pay follow up level for any HAR included on that statement
• C- Resets the statement cycle date for the guarantor account
• D-Leaves the guarantor on her original statement cycle.

Answer 4

A,D

Question 5

True or False: Changing the guarantor account linked to a HAR resets the self pay follow up level of that HAR

Answer 5

True; Swapping a HAR from one guarantor account to another guarantor account will rest the self pay follow level of that HAR.