Sending guarantor statements

Question 1

True or false: Statements in SBO are generated per HAR with a self pay balance .

Answer 1

False; statements are generated for guarantor accounts (a listing of HARS with self-pay balance)

Question 2

True or False. The system can be configured to automatically create statement runs

Answer 2

True

Question 3

True or False: Statement in SOB can contain both PB and HB Charges?

Answer 3

True

Question 4

Which of the following is a purpose of the Enterprise Statement Run Report? Select all that apply

• A-Reconciliation tool to compare what Epic what epic indicates was generated to what was actually generated.
• B-Reconciliation tool to compare what was sent to a print vendor and what the print vendor sends back in the receipt.
• C-Record of which guarantor accounts got a statement and which guarantor account did not get a statement, even they they qualify for a statement run
• D- A tool used to determine which guarantors have never received a statement

Answer 4

A,B,C (bc it will list the exceptions of generating a statement)

Question 5

Which of the following happens when a statement run is accepted? Select all that apply

• A- The guarantor accounts get stamped with a statement send date
• B- Each HAR included in those statements has it’s self pay follow up level incremented
• C- The statement run is removed from Epic
• D-Statements are printed

Answer 5

A,B,C