Unit 8 - Module 2 - Escalation Flashcards
What is the process of identifying a potential security incident, triaging it, and handing it off to a more experienced team member?
Incident Escalation
What are 2 essential skills to escalate security incidents?
Attention to detail
and
Ability to follow an organization’s escalation guidelines or processes
What is an incident type that occurs when malicious software designed to disrupt a system infiltrates an organization’s computers or network?
Malware Infection
What is an incident type that occurs when an individual gains digital or physical access to a system or application without permission?
Unauthorizaed Access
What is an incident type that occurs when an employee of an organization violates the organization’s acceptable use policies?
Improper Usage
What is a set of actions that outline who should be notified when an incident alert occurs and how that incident should be handled?
Escalation Policy