Unit 7- Analysing the Strategic Position of a Business Flashcards
what does a businesses mission statement aim to do?
A business mission statement aims to set out the organisation’s purpose.
what are some influences on a business’ mission statement?
- culture
- ethos and values
- shareholders
- stakeholders
what are corporate objectives?
Corporate objectives are overall business objectives designed to steer a business towards achieving its overall mission.
what are some influences on a business’s corporate objectives?
- short-termism
- business ownership
- internal business environment
- external business environments
how does short-termism influence a business’ corporate objectives?
Pressures for short-termism, of focussing on short-term gains at the expense of long-term gains, can influence corporate objectives as managers may seek short-term profit at the expense of long-term investment in research and development.
how does business ownership influence a business’ corporate objectives?
Business ownership may influence corporate objectives as owners in the private sector are likely to place emphasis on profit maximisation as where public sector organisations are likely to place emphasis on providing for a societal need.
how does the internal business environment influence a business’ corporate objectives?
The internal business environment may influence corporate objectives as managers respond to changes in the internal environment.
how does the external business environment influence a business’ corporate objectives?
The external business environment may influence corporate objectives as managers respond to changes in the external environment.
what is the difference between strategy and tactics?
- Strategic approaches are long-term plans which require many resources and can be difficult to reverse once implemented.
- Tactical approaches are short-term plans which often require few resources and can be stopped or reversed if this is required.
what is the link between a mission, corporate objective and strategy?
- A business mission will inform the choice of corporate objectives as corporate objectives will be designed in such a way to meet the overall mission.
- Businesses can use strategies to work towards their overall corporate objectives.
what is the difference between strategic and functional decisions?
Strategic decisions made by businesses will influence departmental or functional decision making as every function within a business must support the overall organisation.
what is a strategic approach Tesco has taken fro growth?
Tesco taking over Booker in 2018 is a strategic approach to growth which may require many resources and can be hard to reverse. Booker is a food supplier and merging with Tesco could have provided purchasing economies of scale.
what is a SWOT analysis used for?
- Strengths
- Weaknesses
- Opportunities
- Threats
Draw a SWOT analysis diagram
double check using the word document
what are some examples of internal weaknesses?
An internal weakness may include cash flow concerns or lower profit margins than others within the industry.
Uber - Weaknesses
There are lots of other taxi-ordering services like Lyft, MyTaxi, Kapten, Hailo etc.
There are lots of other food delivery services like Just Eat and Deliveroo.
Uber is not very profitable. As of 2020, Uber’s net profit margins were below 0%.
what are some examples of external opportunity?
An external opportunity may include an expanding market nationally or internationally.
Uber - Opportunities
Uber has already tried to expand internationally with its taxi service, so there is not a growth opportunity there. However:
It already offers taxis and food delivery in the USA, where it has a big market share. It could offer more services, like grocery delivery, or it could create an Uber banking app and give you food & taxi credits on there for using it. Kinda like Venmo or PayPal.
Uber also has a great app with lots of data on traffic and people’s movement. It could offer this to delivery or postal businesses like Royal Mail, Deutsche Post or UPS (in the USA).
what are some examples of external threat?
An external threat may include a declining market or increased competition.
Uber - Threats
Businesses that make cars, like Daimler (which owns Mercedes) have invested in taxi-rental apps.
Self-driving (autonomous) cars could mean that Uber’s network of drivers is no longer a big advantage in being able to offer consumers rides or food delivery quickly.
what are some examples of internal strength?
An internal strength may include a trusted and reputable brand which is recognised by many.
-Uber - Strengths
A famous brand name. Uber is perceived by most consumers as innovative.
110 million users in the world
69% market share in 2019 in the USA
how can a business’ performance be assessed?
using financial ratios
+
using non financial information
what does the return on capital employed calculation (ROCE) allow a business to do?
The return on capital employed (ROCE) calculation allows a business to compare operating profit with the total capital employed by the business.
how is ROCE calculated?
(operating profit ÷ total capital employed) × 100
how is capital employed calculated?
Capital employed can be calculated using: total equity + non-current liabilities.
what does current ratio allow a business to do?
The current ratio calculation allows a business to explore its liquidity by comparing current assets with current liabilities.
how is current ratio calculated?
Current assets ÷ current liabilities
what does gearing calculation allow a business to do?
Gearing calculations can be used to calculate the proportion of long-term funding which comes from debt.
how is gearing calculated?
(Non-current liabilities / capital employed) x 100
what does a calculation for payable days allow a business to do?
Payables days can be used to calculate the time taken for a business to pay those it owes money to.
how is payable days calculated?
(Payables ÷ cost of sales) × 365
whats does a calculation for receivable days allow a business to do?
Receivables days can be used to calculate the time taken for a business to collect the money that it is owed.
how is receivable days calculated?
(Receivables ÷ revenue) × 365
what are some advantages of using financial ratios to assess the performance of a business?
- Using financial ratios allows a business to compare performance across years.
- Using financial ratios allows a business to compare its performance to competitors but only if their information is available.
what is a disadvantage of using financial ratios to assess the performance of a business?
Using financial ratios does not take into consideration non-financial information such as changes in the external environment.
where does non financial data come from?
- the operations function.
- the marketing function.
- the human resources function.
what is the non financial information that is collected from the operations function an how can it be used?
- Labour productivity
- Capacity and capacity utilisation
- Quality measures
- absenteeism rates
- labour costs
- labour turnover
- employee costs
what is the non financial information that is collected from the marketing function an how can it be used?
- Sales forecasts can be used to provide information on a business’ strengths and weaknesses.
- Brand loyalty and satisfaction data can be used to provide information on a business’ strengths and weaknesses.
how can non financial + financial data be used for comparison and what can it be compared to?
- different departments
- different years
- competitors
- the industry
what are some disadvantages of using non financial information to assess a business’ perfomance?
- Using non-financial information to assess performance may not provide a full overview of business performance.
- Non-financial information may need to be combined with financial information in order to get an overview of the business’ performance.
- Using financial and non-financial information to assess business performance may not take into account additional factors such as the business’ impact on the environment, or its employee’s wellbeing.
what is meant by core compentencies?
Core competences refer to a business’ ability to combine its skills, knowledge, and processes to provide it with an advantage over competitors, known as competitive advantage.
how do core competencies allow a business to have a competitive advantage?
A business’ combination of skills, knowledge and processes will often deliver a unique selling point which is difficult to imitate by competitors.
what are some advantages of core competencies?
- Core competences allow businesses to attract and retain customers, even in a competitive market.
- Core competences allow businesses to add value throughout their production process.
+For example, Apple’s reputation as an innovative technology manufacturer allows it to add value to the products it creates, as customers are usually happy to pay a higher price for a product associated with the brand.
what are some disadvantages of core competencies?
-Outsourcing products can lead to quality issues as some production processes are passed to third parties who may seek to cut costs during production at the expense of quality.
what did Hamlet and Prahalad say about core competence?
- The term ‘core competence’ was first used by Hamel & Prahalad’s 1990 paper.
- They argued that big businesses should be viewed as a collection of core competences (ability to do stuff), rather than a group of businesses or industries.
what was stated by Rumlet about core competencies?
Rumelt (1974) had previously argued that diversified businesses who operated in lots of industries performed better if the same core competences or core activities were shared across all the industries.
what is the aim of Kaplan and Norton’s Balanced Scorecard Model?
Kaplan and Norton’s balanced scorecard seeks to provide managers and leaders with a framework with which business performance can be assessed.
draw the Kaplan and Norton’s Balanced Scorecard Model
double check the word document
when assessing performance using the balanced scorecard, how is financial performance measured?
- revenue
- cash flow
- profit
- profitablity
when assessing performance using the balanced scorecard, how is customer performance measured?
- brand loyalty
- customer retention
- customer satisfaction
when assessing performance using the balanced scorecard, how is internal process performance measured?
data about:
- productivity
- capacity
- quality
when assessing performance using the balanced scorecard, how is learning and growth performance measured?
- employee engagement
- labour turnover
- retention
- training and induction provision
why should all 4 factors on the balance scorecard model be taken into consideration when measuring performance of a business?
As Kaplan and Norton state that a business must consider its performance in all four of these areas, it is suggested that profit and financial performance alone is not the only measure of business performance which should be considered by managers and leaders.
what are the advantages of the Kaplan and Norton’s balance scorecard?
The balanced scorecard provides leaders and managers with a framework to assess and measure the performance of different aspects of the business.