Unit 4: Motivation Flashcards

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1
Q

What is motivation

A

The cause, reason, motive to do something to achieve an objective

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2
Q

General model of Motivatuon states that it is influenced by …. & ….

A

Individual needs and environmental characteristics (in this case, work environment)

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3
Q

What are the 2 individual needs theories

A

McClellands: 3 needs
Maslow hierarchy of needs

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4
Q

Outlines McClellands 3 needs theory

A

We are all born with need for
Affiliation
Achievement
Power

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5
Q

Outline Maslow hierarchy

A

5 dependednt/ interdependent levels of needs
Physiological, safety, love/belonging, esteem, self actualisation

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6
Q

What are 2 questionnaire for understanding needs

A

Reiss profile of basic motives (15 items)

Vocational types: personality times examined alongside interests/preferences to creat a perfect match

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7
Q

What are 3 work environment characteristic theories

A

Hezberg’s two factory theory

Job characteristic model (Hackman & Oldham)

Flow theory (long complicated name)

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8
Q

Outline hezberg’s two factor theory

A

Job enrichment
Job enlargement

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9
Q

Outline the job characteristic model

A

Corse job dimensions —> psychological states —> personal and work outcomes

Core job dimensions
- skills variety
- task identity
- task significant
- task autonomy (responsibilities?)
- job feedback

Psychological states
- high internal work motivation
- high quality work performance
- low w satisfaction
- low absence and turnover

Moderators
Skills
Education
External rewards

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10
Q

Outline flow theory

A

Interaction between person and characteristics

Optimal motivation = entirely engaged with task

It’s a flow from ANT > CON > RSRCH

Antecedents (before task)
- clear goals & rules
- Perceived demands and skills
- Clear/immediate feedback

Consequences
- positive affect
- Intense concentration
- Lack of fatigue

New research direction
- trained
- Theoretical vagueness
- Subjective experience

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11
Q

What’s the difference between context related theories and process related theories

A

Content RT: answers question of why are some people motivated while others aren’t?

Process RT: answers “how does motivation affect work behaviour?”

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12
Q

What are the 4 process related theories

A

Expectancy theory (Vroom, 1964)
Goal setting theory (Locke & Latham, 1990)
Self-regulation theories (Bandura,1991)
Justice theories

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13
Q

What is expectancy theory?

A

Equation for decision making

FORCE = E(I x V)

E = Expectancy (of gaining outcome)
I = Instrumentality (perception of result - success/not)
V = Valance (how valuable is it to me?)

Choose the highest force

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14
Q

What are limitations of expectancy theory? Force = e(I xV)

A

Intrinsic motivation: doesn’t consider enjoyment
Individual differences: too robotic
Too mathematical: doesn’t consider feelings emotions

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15
Q

What is goal setting theory (Locke & Latham)

A

Planning, activation & strength

CORE GOAL CHARACTERISTICS (difficulty, specificity of task)

MEDIATING PROCESSES
(Direction, intensity, persistence, strategies)

MOTIVATION & PERFORMANCE

Moderators of med. proc = task complexity, goal commitment, self-efficacy, feedback

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16
Q

What are limitations of goal-setting theory

A

Personal differences
Changes over time
Clear goals with sufficient feedbaxj

17
Q

What is self regulation theory (Bandura)

A

3 basic steps
Self monitoring
Self evaluation
Self reaction

18
Q

Recent research directions has found effects of …. And …. On job motivation

A

Groups and age

19
Q

How has groups been shown to affect job MOTIVATION (model)

A

Collective effort model (CEM)
individual performance in a group —> outcome for the group and the individual

ALL LINKED
- individ performance & group performance
- group perf & group outcome
- group outcome and individual outcome

20
Q

What we’re the CONTENT changes with AGE on job motivation

A

Challenges: old people don’t want
Feedback: don’t want it
Salary

21
Q

What’s the correlation between job satisfaction and age? Why?

A

Job satisfaction increase with age
- safety and security
- climate

22
Q

What are the PROCESS changes that come with age?

A

Adaptation incentive
Habits
Compare themselves to younger colleagues
Stereotypes
Self-efficacy