Unit 3: Work Design Flashcards
What is job analysis
Collection and analysis of any job related info
What is the difference between job description and person specification
JD: Nature of work (can be worker orientated JD or work orientate JD)
PS: nature of person. KSAOS (knowledg, Skills, attitudes and other characteristics)
Why is job analysis important
To understand what behaviours are required to di the job effectively
Objective of job analysis (TP RR HH)
Training & development
Performance management
Re design/design
Recruitment & selection
Hearth & safety requirements
HR planning & effective use of resources
What are the 2 classification systems of jobs
ISCO: International Standard Classification of Occupations (developed by ILO in geneve)
DOT: Dictionary of Occupation titles (Dev in US employment service)
What are some types of information used for job analysis
Work activities
Work performance
Job context
Job related outcomes
Personnel requirements
Machines/tech
What are the best sources of job info
Job incumbents
Experts: supervisors, profesional job analysts (O*NET)
What are some tools for obtaining general job info?
Nature of job (documentation, observation, diaries)
Opinion of people (questionnaires, interviews etc)
What are the 3 direct data collection methods
Time & Motion (T&M)
Cognitive Task Analysis (CTA)
Hierarchal Task Analysis (HRA)
What is time and motion?
A direct data collection methods
Observe
Document behaviours and frequency
Form list of tasks
What is cognitive job analysis ? CTA
A direct data collection methods
Ask job incumbent to record themselves as they work and think aloud
Listen and analyse
What is heirarchak task analysis
A direct data collection methods
Create diagram/structure of job analysis
What are the task orientated data collection methods?
Task inventory analysis (TIA)
Functional Job analysis (FJA)
Critical incidence techniques
What is task inventory analysis
Use SME (subject matter experts) to obtain list of tasks
Meetings interviews discussion panels
What is functional job analysis
Task statements
- How & why is it done?
- What is accomplished?
- Level of involvement
