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business managment > unit 3 sac 1 > Flashcards

unit 3 sac 1 Flashcards

1
Q

sole trader

A

an individual owner of a business, entitled to keep all profits after tax has been paid but liable for all losses.

Advantages
-Simple and inexpensive to establish.
-Owner has total control over the business.
-Minimal government regulation

Disadvantages
-Unlimited liability – debts of the business extend to the owners personal assets
-Harder for the owner to get finance.
-Reliant on owners own knowledge or skill.

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2
Q

partnerships

A

a legal form of business ownership where two or more people (partners) work together with a view of making a profit.

Advantages
-Inexpensive and simple to set up.
-Risk is shared between partners.
-Minimal government regulation.
-Work load may be shared.

Disadvantages
-Unlimited liability
-Liability for debts incurred by other partners.
-Business could be threatened by one person leaving.
-Potential for disputes and personality clashes.

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3
Q

private limited company

A

a company whose shares may not be offered to the public for sale and which operates under legal requirements less strict than those for a public company.

Advantages
-Limited liability – debts of the business do not extend to the owners’ personal assets.
-Extra capital can be obtained by issuing more shares.
-Separate legal entity.

Disadvantages
-Higher degree if complexity in establishing.
-Higher establishment costs.
-Higher degree of government control.

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4
Q

public listed company

A
  • a company whose shares are traded freely on a stock exchange

Advantages
-limited liability
-extra capital can be obtained by issuing more shares.
-separate legal entity

Disadvantages
-highly complex structure
-higher establishment costs
-needs more accountability and compliance paperwork.

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5
Q

social enterprise

A
  • a private sector business that distributes profit to benefit the community rather than individual shareholders.

Advantages
-provides essential services for disadvantaged people.
-provides employment for the disadvantaged.
-Operates as a company – limited liability

Disadvantages
-Reliant on sales and public support
-Has reporting and taxation requirements.

Two main goals
1.To achieve social, cultural, community or environment outcomes
2.To earn revenue

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6
Q

government business enterprise

A

GBE) a business that is government owned and operated. GBE’s seek to run profitably by controlling costs and selling their goods and services at a price to cover costs.

Advantages
-Provides essential services that may not have a market.
-Operates as a company – limited liability.

Disadvantages
-May be slow to provide services.
-Has reporting and taxation requirements.

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7
Q

what does efficiency mean

A

it is how well the organization transforms its in outs into out puts.

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8
Q

what does effectiveness mean

A

it is how ell an organization uses its resources to achieve its objectives

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9
Q

what are objectives

A

they are targets or outcomes that the business aims to achieve.

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10
Q

what is the smart principle

A
  • specific
  • measurable
  • attainable
    -realistic
  • timely
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11
Q

what are the pyramid objectives

A
  • vision statement
  • strategic objective - 2-5 years made by senior management
  • tactical objectives - 1-2 years made by middle management
  • operational objectives - less than 12 moths made by front line management
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12
Q

types of business objectives - to make a profit

A

relates to a business generating profit to increase shareholders return on investments

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13
Q

types of business objectives - to increase market share

A

relates to the number of goods and services an organization sells in a particular market

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14
Q

types of business objectives - to fulfil a market or social need

A

relates to either identifying a gap in the market that is currently not satisfied or fulfilling a social need.

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15
Q

types of business objectives - meet shareholders expectations

A

shareholders expect the business to make a profit for any shares purchased to increase in value and dividend paid.

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16
Q

types of business objectives - to improve efficiency

A

increasing the rate in which inputs are transformed into outputs

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17
Q

to improve effectiveness

A

increase the rate in which resources are use to exceed business objectives

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18
Q

what is a shareholder

A

it is an individual or group who has a direct or vested interest in a organisation

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19
Q

what is the macro environment

A

the business has no control over and is external to the business

eg.
- technology
- economic conditions

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20
Q

what is the operating environment

A

the business has some control over and is external to the business

eg.
-customers
- banks
- suppliers

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21
Q

what is the internal environment

A

the business has full control over and internal to the business

eg.
- managers
- owners
- employees

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22
Q

what is the conflict between shareholders and customers

A

shareholders want to sell their good for the highest price to max maximum return whereas customers want to pay the lowest price when purchasing.

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23
Q

corporate culture definition

A

a system of shared values and beliefs of people within a business

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24
Q

what is corporate culture

A
  • a pattern of basic shared assumptions within a business
  • taught to new employees as the correct way of thinking and acting
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25
Q

advantages of positive corporate culture

A
  • increase employee moral therefor increasing productivity
  • encourages high standards which improves the quality of goods an services
  • reduces staff turnover and absenteeism
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26
Q

disadvantages of positive corporate culture

A

can be costly to develop and maintain positive corporate culture
can be time consuming to develop and maintain pcc

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27
Q

what is official corporate culture

A

it is the set of values and beliefs that the business wants to present to the public

28
Q

what is real corporate culture

A

what the culture actually is within the business

29
Q

strategies to develop a positive corporate culture

A
  • host a work party
  • create policies that people promote desired behavior
  • rewarding positive performance
    providing work condition beyond requirements
  • staff lunches/ free food
  • participative management style
  • open plan offices.
30
Q

what are management styles

A

the manner and approach of providing direction, implementing plans and motivating people.

31
Q

what is centralized decision making

A

manager makes decisions and passes on directions to those below in the hierarchy.

32
Q

what is decentralized decision making

A

workers are given responsibility for decision-making in their own areas

33
Q

what is centralized communication

A

communication is one way ( downwards)

34
Q

what is decentralized communication

A

communication is two ways

35
Q

what is the appropriateness of management style

A
  • the nature of task
  • the time
  • the experience of employees
  • the managers preference
36
Q

what are management skills

A

managment skills are the ability to do something well, gained through training and experience.

37
Q

what is communication relating to managment skills

A

the process of creating and exchanging information to produce the desired response

communication is essential to liaise with internal and external stakeholders in order to achieve organizational objectives

38
Q

what are the main form of communication a manager is involved in

A
  • personal communication
  • internal organizational communication
  • external organizational communication

in the forms of:
- reading
- written
- oral

39
Q

what is delegation

A

it is the passing authority down the hierarchy to perform tasks or more decisions; responsibility remains with the person delegating.

40
Q

what are the advantage’s of delegation

A
  • assists in the smooth flow of production, work process that will continue when the manager is away
  • saves time, frees managment up to do more important tasks
  • can increase employee motivation as they feel more valued
41
Q

what are the disadvantages of delegation

A
  • not all managers are able to relinquish control
  • dependent on employees having the skills to do the task delegated
  • managers lose control over business operations
42
Q

what is planning

A

planning is the formalized decision making process that is future orientated

43
Q

what is the planning process

A
  1. set the goals
  2. gather information via swot analysis
  3. establish promoting and restraining factors
  4. develop the action plan to reach the goals
  5. evaluate and review
44
Q

what is strategic planning

A
  • undertaken by senior managers
  • long-term 2-5 years
45
Q

what is tactical planning

A

undertaken by middle management
- medium term 1-2 years

46
Q

what is operational planning

A
  • undertaking by frontline managers
  • short term less than 12 months
47
Q

what is leading

A

leading is the skill of a manager when guiding workers towards achieving the goals of the business

it is vital because it it can inspire employees to exert high levels of effort to achieve organizational objectives

48
Q

what is decision making relation to management skills

A

it is a multi step approach whereby

49
Q

what are the steps of decision making

A
  1. identify the problem and define the objectives
  2. gather the necessary info and establish the cause of the problem
  3. develop alternative solutions
  4. analyze alternatives
  5. choose and alternative solution
  6. evaluate the implementation
50
Q

what is interpersonal in relation to management skills

A

they are those skills that are used everyday to communicate and interact with other people both individually and in groups

they are essential to develop and maintain positive relationships with the business stakeholders

51
Q

what is an eg of an interpersonal skill

A
  • teamwork
  • empathy
  • communication
  • ability to motivate
52
Q

what is an interest of an owner

A
  • to aim for the profitability of the business
53
Q

what is an interest of a board of directors

A
  • to develop and direct major business decisions and strategies
54
Q

what is an interest of management

A

to achieve goals and objectives

55
Q

what is an interest of employees

A
  • to receive a fair wage or salary
56
Q

what is an interest of customers

A
  • to obtain quality goods and services
57
Q

what is an interest of suppliers

A
  • to be paid promptly
58
Q

what is an interest of competitors

A
  • ensure they gain a competitive edge of the competitor
59
Q

what is an interest of community

A
  • to benefit from employment opportunities created by the business
60
Q

what is autocratic and what does it include

A

where all decision making is centralized, there i little delegated authority and communication is downwards

ad
- dec made by experienced person
- quick dec

disad
- quick s not always best
- no teamwork

61
Q

what is persuasive and what does it include

A

managers make the decisions, the persuade workers of the benefits of those decisions

ad-
- quick dec
- suits high risk dec

disad-
- undervalues benefits of teamwork
- workers opinion are not sought

62
Q

what is consultative and what does it include

A

manager consults with employees when discussing an issue; however the ultimate decision is made by the manager based on the suggestions and input received.

ad-
- gains variety of ideas from employees which can lead to a better outcome

disadv-
- employees may understand complexity

63
Q

what is participative and what it includes

A

decision making is formed by a team with managment and staff working together with the manager retaining responsibility

ad -
- manager demonstrates trust and faith in employees
- morale is increased

disadv
- conflict can arise
- can be time consuming

64
Q

what is laissez-faire and what it includes

A

a leadership style that leaves majority of decision making and running of the businesses operation to the employees.

ad-
- high employee independence
- strong motivation

disadv
- lack of guidance
- doesn’t suit unskilled employees

65
Q
A

business managment (6 decks)

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