Unit 3 HRM - Training, Motivation & Legislation Flashcards
What is induction training?
Offered to new employees when they join, includes:
* Tour of premises and introduction to colleagues
* Health and safety info
* Specific training on duties/skills required for job
* Company policies e.g holiday entitlement and absence procedures
What are the advantages of induction training?
Advantages:
* Employees settle in quickly
* Employees will be aware of health and safety issues before starting
* Employees understand who the main personnel in the organisation are
What are the disadvantages of induction training?
Disadvantages:
* Takes time so reduces output
What is on-the-job training?
Training undertaken at the place of work
What methods are included in on-the-job training?
Methods include:
* Coaching
* Role play
* Job rotation
* Shadowing
* Demonstration
What are the advantages of on-the-job training?
Advantages:
* Training is specific to company’s needs
* Work not interrupted by staff having to leave for training courses
* May be cheaper as internal training doesn’t need to be paid for
* Employees feel more at ease
What are the disadvantages of on-the-job training?
Disadvantages:
* Quality of training may not be as good as external training
* May pick up bad habits from other workers
* Concentration may be poor due to work interruptions
What is off-the-job training?
Training done outside work, such as at colleges or training centres
What are the advantages of off-the-job training?
Advantages:
* Higher quality training usually delivered by experts
* Higher levels of concentration as less distractions
What are the disadvantages of off-the-job training?
Disadvantages:
* Cost of external training courses may be high
* Decreased productivity due to time spent away from work
* Employees may learn skills not relevant to the business
What are the two types of motivation methods?
Types of motivation methods:
* Financial
* Non-financial
What are some financial motivators?
Financial motivators include:
* Time rate
* Piece-rate
* Commission
* Performance-related pay
* Bonus
* Salary
* Profit sharing
What are some non-financial motivation methods?
Non-financial motivation methods include:
* Flexi-working practices
* Working environment
* Training & Staff development
* Promotion
* Worker participation
* Fringe benefits
* Job rotation
* Job enrichment
What can poor employee relations lead to?
Poor employee relations can lead to:
* Workers not co-operating
* Industrial action
* A bad reputation for the organisation
What is the role of trade unions?
Role of trade unions includes:
* Negotiate better pay and conditions
* Be involved with resolution of disputes
* Provide legal & financial support for members
What is industrial action?
Industrial action is when employees take action to put pressure on employers or organisations due to dissatisfaction
What are some types of industrial action?
Types of industrial action include:
* Sit in
* Overtime ban
* Work to rule
* Strike
* Go slow
* Picket line/protest
What must businesses adhere to in terms of legislation?
Businesses are required to adhere to current employment legislation
What are the main employment legislations?
Main employment legislations include:
* Equality Act 2010
* Health and Safety at Work Act 1974
* National Minimum Wage Act 1998
What does the Equality Act 2010 aim to prevent?
The Equality Act 2010 aims to prevent discrimination in the workplace based on various characteristics
What are some characteristics protected by the Equality Act 2010?
Protected characteristics include:
* Age
* Disability
* Gender reassignment
* Marriage and civil partnership
* Pregnancy
* Race
* Religion
* Sex
* Sexual orientation
What is direct discrimination?
Direct discrimination is directly discriminating because of protected characteristics
What is indirect discrimination?
Indirect discrimination is putting someone in a disadvantaged condition because of protected characteristics
What is harassment according to the Equality Act 2010?
Harassment is engaging in unwanted or dignity-violating conduct due to protected characteristics