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National 5 Business Management > Unit 3 HRM - Training, Motivation & Legislation > Flashcards

Unit 3 HRM - Training, Motivation & Legislation Flashcards

1
Q

What is induction training?

A

Offered to new employees when they join, includes:
* Tour of premises and introduction to colleagues
* Health and safety info
* Specific training on duties/skills required for job
* Company policies e.g holiday entitlement and absence procedures

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2
Q

What are the advantages of induction training?

A

Advantages:
* Employees settle in quickly
* Employees will be aware of health and safety issues before starting
* Employees understand who the main personnel in the organisation are

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3
Q

What are the disadvantages of induction training?

A

Disadvantages:
* Takes time so reduces output

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4
Q

What is on-the-job training?

A

Training undertaken at the place of work

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5
Q

What methods are included in on-the-job training?

A

Methods include:
* Coaching
* Role play
* Job rotation
* Shadowing
* Demonstration

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6
Q

What are the advantages of on-the-job training?

A

Advantages:
* Training is specific to company’s needs
* Work not interrupted by staff having to leave for training courses
* May be cheaper as internal training doesn’t need to be paid for
* Employees feel more at ease

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7
Q

What are the disadvantages of on-the-job training?

A

Disadvantages:
* Quality of training may not be as good as external training
* May pick up bad habits from other workers
* Concentration may be poor due to work interruptions

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8
Q

What is off-the-job training?

A

Training done outside work, such as at colleges or training centres

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9
Q

What are the advantages of off-the-job training?

A

Advantages:
* Higher quality training usually delivered by experts
* Higher levels of concentration as less distractions

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10
Q

What are the disadvantages of off-the-job training?

A

Disadvantages:
* Cost of external training courses may be high
* Decreased productivity due to time spent away from work
* Employees may learn skills not relevant to the business

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11
Q

What are the two types of motivation methods?

A

Types of motivation methods:
* Financial
* Non-financial

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12
Q

What are some financial motivators?

A

Financial motivators include:
* Time rate
* Piece-rate
* Commission
* Performance-related pay
* Bonus
* Salary
* Profit sharing

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13
Q

What are some non-financial motivation methods?

A

Non-financial motivation methods include:
* Flexi-working practices
* Working environment
* Training & Staff development
* Promotion
* Worker participation
* Fringe benefits
* Job rotation
* Job enrichment

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14
Q

What can poor employee relations lead to?

A

Poor employee relations can lead to:
* Workers not co-operating
* Industrial action
* A bad reputation for the organisation

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15
Q

What is the role of trade unions?

A

Role of trade unions includes:
* Negotiate better pay and conditions
* Be involved with resolution of disputes
* Provide legal & financial support for members

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16
Q

What is industrial action?

A

Industrial action is when employees take action to put pressure on employers or organisations due to dissatisfaction

17
Q

What are some types of industrial action?

A

Types of industrial action include:
* Sit in
* Overtime ban
* Work to rule
* Strike
* Go slow
* Picket line/protest

18
Q

What must businesses adhere to in terms of legislation?

A

Businesses are required to adhere to current employment legislation

19
Q

What are the main employment legislations?

A

Main employment legislations include:
* Equality Act 2010
* Health and Safety at Work Act 1974
* National Minimum Wage Act 1998

20
Q

What does the Equality Act 2010 aim to prevent?

A

The Equality Act 2010 aims to prevent discrimination in the workplace based on various characteristics

21
Q

What are some characteristics protected by the Equality Act 2010?

A

Protected characteristics include:
* Age
* Disability
* Gender reassignment
* Marriage and civil partnership
* Pregnancy
* Race
* Religion
* Sex
* Sexual orientation

22
Q

What is direct discrimination?

A

Direct discrimination is directly discriminating because of protected characteristics

23
Q

What is indirect discrimination?

A

Indirect discrimination is putting someone in a disadvantaged condition because of protected characteristics

24
Q

What is harassment according to the Equality Act 2010?

A

Harassment is engaging in unwanted or dignity-violating conduct due to protected characteristics

25
Q

What is victimisation in the context of the Equality Act 2010?

A

Victimisation occurs when someone is treated badly for participating in proceedings related to the Equality Act

26
Q

What is the National Minimum Wage Act 1998?

A

Sets the minimum amount of pay a worker is entitled to per hour

27
Q

What are the minimum wage rates as of April 2022 for 25 and over?

A

£9.50

28
Q

What is the Health and Safety at Work Act 1974?

A

The main piece of legislation for health and safety at work, outlining responsibilities of employers and employees

29
Q

What is one responsibility under the Health and Safety at Work Act 1974?

A

To take reasonable care of your own and others’ safety

30
Q

Describe the main purpose of the Health and Safety at Work Act 1974.

A

The main purpose of the Health and Safety at Work Act 1974 is to ensure that employers and employees have responsibilities for health and safety in the workplace, covering all aspects of health and safety.

31
Q

Define the responsibilities of employers under the Health and Safety at Work Act 1974.

A

Employers are responsible for providing health and safety training, protective clothing, toilets, and clean drinking water to employees.

32
Q

How should employers provide health and safety training to employees?

A

Employers can provide health and safety training through induction training for all employees.

33
Q

List examples of protective clothing that employers may need to provide.

A

Examples of protective clothing include hi-viz vests and safety goggles.

34
Q

What is one responsibility of employees regarding accidents in the workplace?

A

Employees are responsible for ensuring that all accidents are reported and documented using an accident report form.

35
Q

Explain the importance of adhering to health and safety training for employees.

A

Adhering to health and safety training is crucial for employees to ensure their own safety and the safety of others in the workplace.

36
Q

How can employees contribute to health and safety in the workplace?

A

Employees can contribute by looking after their own and others’ health and safety, such as reporting any spillages or hazards.

37
Q

What facilities must employers provide to ensure employee welfare?

A

Employers must provide toilets and clean drinking water to ensure employee welfare.

National 5 Business Management (11 decks)

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