Unit 1 - Stakeholders Flashcards
What are the two types of stakeholders?
Internal and external stakeholders
What are stakeholders?
Organisations or people who have an interest in the business
Name the internal stakeholders:
Owners & Shareholders
Managers
Employees
Name the external stakeholders:
Community
Customers
Suppliers
Banks
Government
What are shareholders?
- Individuals who own shares (parts) of a business
- They are internal stakeholders
What is a shareholder’s interest in a business?
- High dividends
- High profits
- Success
- Increase in share value
What is a shareholder’s influence on a business?
- Buying shares (puts money into business)
- Selling shares (takes money out of business)
- Make decisions on company direction & strategy.
What is a manager?
- Person responsible for administering or supervising a group of staff
- They are internal stakeholders
What is a manager’s interest in a business?
- Control
- Recognition
- Fringe benefits
- Bonuses
- Business to succeed
What is a manager’s influence on a business?
- Hire good employees (enterprise in CELL)
- Good decision making
- Lead the team well
What is an employee’s interest in a business?
What is an employee’s influence on a business?
What is a customer’s interest in a business?
What is a customer’s influence on a business?
What is a banks’ interest in a business?