Unit 1 - Stakeholders Flashcards

1
Q

What are the two types of stakeholders?

A

Internal and external stakeholders

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2
Q

What are stakeholders?

A

Organisations or people who have an interest in the business

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3
Q

Name the internal stakeholders:

A

Owners & Shareholders
Managers
Employees

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4
Q

Name the external stakeholders:

A

Community
Customers
Suppliers
Banks
Government

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5
Q

What are shareholders?

A
  • Individuals who own shares (parts) of a business
  • They are internal stakeholders
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6
Q

What is a shareholder’s interest in a business?

A
  • High dividends
  • High profits
  • Success
  • Increase in share value
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7
Q

What is a shareholder’s influence on a business?

A
  • Buying shares (puts money into business)
  • Selling shares (takes money out of business)
  • Make decisions on company direction & strategy.
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8
Q

What is a manager?

A
  • Person responsible for administering or supervising a group of staff
  • They are internal stakeholders
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9
Q

What is a manager’s interest in a business?

A
  • Control
  • Recognition
  • Fringe benefits
  • Bonuses
  • Business to succeed
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10
Q

What is a manager’s influence on a business?

A
  • Hire good employees (enterprise in CELL)
  • Good decision making
  • Lead the team well
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11
Q

What is an employee’s interest in a business?

A
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12
Q

What is an employee’s influence on a business?

A
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13
Q

What is a customer’s interest in a business?

A
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14
Q

What is a customer’s influence on a business?

A
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15
Q

What is a banks’ interest in a business?

A
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16
Q

What is a bank’s influence on a business?

A
17
Q

What is the government’s interest in a business?

A
18
Q

What is the government’s influence on a business?

A
19
Q

What is a supplier’s interest in a business?

A
20
Q

What is a supplier’s influence on a business?

A
21
Q

What is a community’s interest in a business?

A
22
Q

What is a community’s influence on a business?

A