Unit 1 - Stakeholders Flashcards
1
Q
What are the two types of stakeholders?
A
Internal and external stakeholders
2
Q
What are stakeholders?
A
Organisations or people who have an interest in the business
3
Q
Name the internal stakeholders:
A
Owners & Shareholders
Managers
Employees
4
Q
Name the external stakeholders:
A
Community
Customers
Suppliers
Banks
Government
5
Q
What are shareholders?
A
- Individuals who own shares (parts) of a business
- They are internal stakeholders
6
Q
What is a shareholder’s interest in a business?
A
- High dividends
- High profits
- Success
- Increase in share value
7
Q
What is a shareholder’s influence on a business?
A
- Buying shares (puts money into business)
- Selling shares (takes money out of business)
- Make decisions on company direction & strategy.
8
Q
What is a manager?
A
- Person responsible for administering or supervising a group of staff
- They are internal stakeholders
9
Q
What is a manager’s interest in a business?
A
- Control
- Recognition
- Fringe benefits
- Bonuses
- Business to succeed
10
Q
What is a manager’s influence on a business?
A
- Hire good employees (enterprise in CELL)
- Good decision making
- Lead the team well
11
Q
What is an employee’s interest in a business?
A
12
Q
What is an employee’s influence on a business?
A
13
Q
What is a customer’s interest in a business?
A
14
Q
What is a customer’s influence on a business?
A
15
Q
What is a banks’ interest in a business?
A
