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National 5 Business Management > Unit 3 - HRM, recruitment & selection > Flashcards

Unit 3 - HRM, recruitment & selection Flashcards

1
Q

What are the steps in the recruitment process?

A
  1. Identify a vacancy
  2. Carry out a job analysis
  3. Write a job description
  4. Create a person specification
  5. Put out a job advert
  6. Create an application form
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2
Q

Name 3 possible causes of a vacancy

A

Retirement
Illness/death
Pregnancy
Business growth
Internal promotion
Quitting/leaving

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3
Q

What is the purpose of a Job Analysis

A
  • Identify roles and & responsibilities of a job
  • Identify skills necessary for the job
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4
Q

What are the aspects of a job analysis?

A
  • Job description
  • Person Specification
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5
Q

What does a job description describe?

A
  • Roles
  • Responsibilities
  • Hours & Pay
  • Leave & Holiday
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6
Q

What does a person specification describe?

A
  • Skills & Experience
  • Qualifications
  • Qualities
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7
Q

What are the two types of personal features?

A
  • Essential
  • Desirable
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8
Q

What are Essential features?

A
  • Features necessary for the job
  • They allow a candidate to be more likely to be considered for an interview
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9
Q

What are desirable features?

A
  • Features not necessary but preferable for the job.
  • They allow a candidate to be more likely to actually get the job
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10
Q

What is internal recruitment? Name 3 methods.

A

Advertising within an organisation. Can include:
- Memos
- Face to Face (Appraisals)
- Company Intranet/website
- Email

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11
Q

What is external recruitment? Name 3 methods.

A

Advertising outside of an organisation. Can include:
- Job centre
- Recruitment Agency (Can be online or phyisical)
- Word of mouth
- Head hunters
- Social network (Linkedin etc.)
- TV adverts
- Posters & shop windows

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12
Q

Name three advantages of internal recruitment

A
  • Less expensive & time consuming process
  • Skills/qualities/personality etc. of candidate are known
  • Increased motivation
  • Not much need for induction training
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13
Q

Name three disadvantages of internal recruitment

A
  • Follow on Vacancy
  • May already be unpopular with colleagues
  • May decrease motivation for unsuccessful employee candidates
  • Lack of new skills ideas etc.
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14
Q

Name three advantages of external recruitment

A
  • Doesn’t create a vacancy
  • New skills and ideas
  • More applicants (the whole world)
  • Allows for new contract details (pay less salary or pension etc.)
  • Takes personnel from the competition
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15
Q

Name three disadvantages of external recruitment

A
  • Demotivation from unsuccessful internal applicants
  • Personality may be unknown
  • Application may be time-consuming & expensive
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16
Q

Name an advantage of using an application form

A
  • Standard document that asks everyone the same questions
  • Easier to compare different applicants
17
Q

Name a disadvantage of using an application form

A

Doesn’t allow for additional details/comments that may influence the candidate getting the job

18
Q

What is Selection?

A
  • Selecting the right candidate for a job
19
Q

What are some methods of selection?

A

Usually used in combination with others:
- Reading CVs, Application forms & References
- Shortlisting Candidates
- Interviews
- Testing Candidates

20
Q

What does a contract of employment contain?

A

Employee:
- Conditions
- Rights
- Responsibilite
- duties

21
Q

What are the employment particulars of a contract of employment ?

A
  • Info about employment conditions
22
Q

What does the employment particulars of a contract of employment contain?

A
  • Employer’s name
  • Employee’s name, job title & start date
  • Location of work (home, flexi or office)
  • Hours, days & shift (weekend or overnight specified)
  • Holiday entitlement
  • Job length (permanent, temporary etc.)
  • Amount/Frequency of payment
23
Q

What is a CV?

A

Short for Curriculum Vitae, it is a document with info about candidates’:
- Qualifications
- Work History
- Education
- Interests/hobbies

24
Q

What is an application form?

A
  • Form by organisation asking questions
  • Candidates’ answers can be read for selection
25
Q

What is a Reference?

A

Document by previous teacher/employer. Details:
- Attendance
- Punctuality
- Sustainability

26
Q

What is shortlisting?

A

Listing which candidates move on to the next stage of selection.

27
Q

What are interviews?

A
  • Meetings between the candidate(s) and organisation.
  • Can be physical or online (Zoom, Skype, Teams etc.)
28
Q

Name three advantages of interviews

A
  • Assess candidates ability to cope under pressure
  • Ask questions about application form & CV
  • Observe body language & personality of candidate
  • Allows for candidate to ask questions about the job and organisation.
29
Q

Name three disadvantages of interviews

A
  • Can be time consuming
  • Candidate(s) may underperform when nervous
  • Candidates may perform well but be unpleasant/unsuitable to job when employed

National 5 Business Management (8 decks)

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