Unit 2 - Managers, Leaders and Decision-making Flashcards
What is leadership definition
Leadership is the ability to influence and direct people in order to meet the goals of the group
What is a leader
Leaders are people who can inspire and motivate people to meet objectives on time
what is management definition
Management is the process through which company resources are used and decisions made in order to meet the objectives of a firm
What is a manager
Managers will set objectives and decide how to go about achieving them
Are managers and leaders different people?
Often managers and leaders are one and the same person
What are the 5 things that managers do?
1) Setting objectives
2) Analysing
3) Leading (directing/managing people)
4) Making decisions
5) Reviewing
What 4 things make up the managing process?
1) Planning
2) Organising
3) Coordinating / Directing
4) Controlling
What is planning in more detail (management process)
- Including setting objectives and analysing
- estimating the resources needed for the objective
What is the organising process in more detail (management process)
- Assembling the human and other resources needed, suggested from the plan
What is the directing process in more detail (managing process)
leading and communicating with other employees, through motivation and communication
What is the controlling process in more detail (management process)
Involves setting standards using the company’s objectives, and reviewing and reporting on performance
How can managers report on business performance (3 ways)
- Financial reports
- Employee performance - productivity
- Social performance - behaving ethically
