teacher 2 - task 8 Flashcards
job design
is the process of grouping together or dividing up tasks and responsibilities to create complete jobs.
job enrichment
- verticle loading
occurs when employees jobs are redesigned to provide them with challenging and complex tasks.
benefits of job design
- improve levels of labour productivity
- the design or redesign of jobs can create new positions for employees, with more authority and complex tasks.
job enlargement
- horizontal loading
increases the number of similar duties/tasks
4 elements of job enrichment
- redesigning jobs to increases the complexity of the task
- giving employees greater responsibility for managing themselves
- offering employees authority to solve work related problems
- providing employees with training to carry out job effectively
one negative of job enrichment
it needs a high skilled manager to ensure employees can do the harder job
empowerment - job design
Gives employees the opportunity to decide how to carry out their duties and how to organise their work.
influences on job design
- businesses overall corporate objectives
- employee performance
- legal requirements
- customer requirements
- workforce skills
- available resources
- expected future developments
influences on job design - businesses overall corporate objectives
- growth
- profitability
- innovation
- cost minimisation
influences on job design - employee performance
- labour turnover/staff retention
- unit labour costs
- labour productivity
influences on job design - legal requirements
- health and safety
- working hours
influences on job design - customer requirements
- customer services
- quality products
influences on job design - workforce skills
- existing skills
- potential to require new skills
influences on job design - available resources
- financial resources
- physical resources
influences on job design - expected future developments
- technological developments
- market changes
organisational structure
the way a business is arranged to carry out its activities
organisational structure factors - 4
- the businesses mission
- way that decisions are taken and who takes them
- information and pay systems used by the business
- the way in which the business normally operates - its culture.
organisational design
is a process to ensure that the organisation is appropriately designed to deliver organisation objectives in the short and long term.
benefits of organisational design
- more efficient
- generate innovation
- spread authority across the workforce
organisational chart
.
levels or layers of hierarchy
the number of layers of authority within an organisation, (many layers between managing director and shop floor workers)
Span of control
number of subordinates directly responsible to a manager
chain of command
line of authority and communication existing within a business
page 281 levels of hieraqrchy
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