unit 2 aos 3

Question 1

staff

Answer 1

are the people who work for businesses in exchange for payment.

Question 2

human resource managers

Answer 2

are individuals who coordinate the relationship between employees and management within a business

Question 3

3 examples of management strategies

Answer 3

clearly communicating goals, motivating employees, supporting employees

Question 4

3 effects of management strategies on employee performance

Answer 4

they have a clear understanding of how to achieve business goals, increased job satisfaction, increased job productivity

Question 5

staffing needs

Answer 5

are the requirements a business has for employees

Question 6

3 sources of staff knowledge and skills that employers may require

Answer 6

experience, education, qualifications

Question 7

developments in technology

Answer 7

are the inventions and innovations of tools that solve problems and enhance processes

Question 8

software

Answer 8

is the programs used on computers and other electronic devices

Question 9

3 types of developments in technology

Answer 9

software, ai and robotics

Question 10

how has technology affected staffing needs

Answer 10

reduced the amount of manual labourers a business needs, and has increased the amount of ICT professionals a business needs.

Question 11

internal recruitment (+2 ways of doing it)

Answer 11

is the process of filling job vacancies with existing staff at the business. may occur through an intranet or word of mouth

Question 12

intranet

Answer 12

is a private computer network used to share information within a business

Question 13

word of mouth

Answer 13

is the verbal communication of information between individuals. This method of recruitment can involve employees and managers verbally sharing information about vacant job positions within the business.

Question 14

3 advantages of internal recruitment

Answer 14

the business is already familiar with the employee and their skills, employees may become more motivated as they are offered the opportunity to advance their career, employes may require less training

Question 15

3 disadvantages of internal recruitment

Answer 15

a limited number of candidates to select from, existing employees may not have the required skills for the role, the employee may not be able to bring new ideas to the business.

Question 16

external recruitment (+3 ways of doing it)

Answer 16

is the process of filling job vacancies with individuals outside of a business. may occur through websites, online recruiters and social media

Question 17

online recruitment agencies

Answer 17

is a business that works on behalf of an employer to find suitable job candidates

Question 18

how can websites advertise jobs?

Answer 18

This can allow a business to provide detailed information about vacant roles, the culture of the business, and job specifications.

Question 19

how can social media advertise jobs?

Answer 19

Social media has enabled businesses to create their own profiles and advertise vacant job positions.

Question 20

interview

Answer 20

a meeting that occurs between an employer and a job candidate to determine whether they have the necessary knowledge, skills, and ideas to fulfil the position.

Question 21

3 advantages of interviews

Answer 21

employer can ask detailed questions, applicants have the opportunity to learn more about the business, owner has the ability to assess a candidate’s ability to think under pressure

Question 22

3 disadvantages of interviews

Answer 22

interviewers may be biased and influenced by their own preferences, candidates may be dishonest, some candidates may not perform well under pressure

Question 23

psychological testing

Answer 23

is a scientific method of examining a job applicant’s behavioural style and reasoning skills

Question 24

3 advantages of psychological testing

Answer 24

insight into a candidate’s personality and working style, Employers are usually able to access the results instantly, can be administered quick

Question 25

3 disadvantages of psychological testing

Answer 25

Some candidates may not perform well under test conditions, A business may incur extra costs to access psychological testing programs, A candidate may be interrupted by technological issues

Question 26

work testing

Answer 26

is the process of administering practical or written assessments to determine the suitability of a job candidate for a position

Question 27

3 advantages of work testing

Answer 27

Existing employees in the business are provided with the opportunity to work alongside the candidate, Employers can evaluate a candidate’s work ethic, opportunity to demonstrate their knowledge, skills, and abilities on the job

Question 28

3 disadvantages of work testing

Answer 28

It may not be suitable for positions where tasks take days or weeks to complete, Some candidates may be nervous and unable to demonstrate their full capabilities, time consuming.

Question 29

online selection

Answer 29

is the process of choosing an employee based on online forms completed by a job applicant.

Question 30

3 advantages of online selection

Answer 30

the business can conveniently review candidate responses, A business can reach a wider range of candidates, candidates submit the form instantly

Question 31

3 disadvantages of online selection

Answer 31

The process may be interrupted by technological issues, It is possible for data breaches to occur, can result in businesses receiving a large volume of responses from unsuitable candidates

Question 32

national employment standards (NES) and how many are there?

Answer 32

are the minimum entitlements an employer owes its employees, which are set out in the Fair Work Act 2009. There are 11

Question 33

what are the 11 national employment standards

Answer 33

1. maximum weekly hours, 2. request for flexible working arrangements, 3. offers and requests for casual conversion, 4. parental leave, 5. annual leave, 6. personal or carer's leave, 7. community service leave, 8. long service leave, 9. public holidays, 10. notice of termination and redundancy pay, 11. fair work info statement

Question 34

maximum weekly hours

Answer 34

38 hours per week. only full time employes may be requested to work reasonable overtime hours

Question 35

request for flexible working arrangements

Answer 35

An employee may request a change in their working arrangements if the employee is a parent, provides care or support to a member of their family or household, has a disability

Question 36

offers and requests for casual conversion

Answer 36

An employer must offer a casual employee to convert to full time or part-time work if the employee has been working at the business for at least 12 months

Question 37

parental leave and related entitlements

Answer 37

This leave can be taken for birth-related leave, in which an employee is raising their baby, or adoption-related leave, in which the employee has adopted a child under the age of 16. a single, continuous period of 12 months of unpaid leave.

Question 38

annual leave

Answer 38

For each year of service with an employer, an employee is entitled to four weeks of paid annual leave

Question 39

personal/carer's leave

Answer 39

For each year of service with an employer, an employee is entitled to ten days of paid personal/carer’s leave

Question 40

community service leave

Answer 40

Employees, including casual employees, can take leave for engaging in an eligible community service activity, which includes jury service

Question 41

long service leave

Answer 41

An employee that has been working at the business for an applicable period of time will be entitled to an extended period of leave in accordance with their relevant award or agreement.

Question 42

public holidays

Answer 42

A full-time or part-time employee is entitled to be absent for employment on a public holiday and still receive the base rate of pay

Question 43

notice of termination and redundancy pay

Answer 43

An employer must provide their employee with written notice of the day of termination. The period of time an employer must notify their employee before terminating their employment

Question 44

fair work information statement

Answer 44

An employer must give each employee the Fair Work Information Statement before the employee starts employment.

Question 45

employment contract

Answer 45

a legal document thatoutlines the wages and work conditions of an employee within a business.

Question 46

loyalty

Answer 46

is when an employee is committed to supporting the business achieve its objectives.

Question 47

terms of notice

Answer 47

are written communications that an employee must provide to a business within a certain amount of time before leaving their position.

Question 48

conditions of employment

Answer 48

are what an employer has agreed to offer the employee in return for the work they complete

Question 49

work-life balance

Answer 49

is the division of a person’s time between the demands of their job and their personal life.

Question 50

remuneration

Answer 50

is the money an employee receives from an employer in exchange for the work they complete.

Question 51

job security

Answer 51

is the likelihood of an employee keeping their job.

Question 52

employee induction

Answer 52

is the process of introducing a new employee to the business

Question 53

3 purposes of employee induction

Answer 53

introduce key staff, communicate job tasks commence training

Question 54

3 methods of employee induction

Answer 54

E-learning, on the job training, mentoring, induction pack, meetings.

Question 55

csr

Answer 55

is the ethical conduct of a business when making business decisions.

Question 56

3 diversity considerations when selecting staff

Answer 56

gender balanced workplace, diverse range of ethnicities, preventing nepotism

Question 57

3 csr considerations related to employment expectations

Answer 57

providing generous remuneration, facilitating workplace flexibility, providing assistance to new parents

Question 58

overseas recruitment

Answer 58

is the process of filling job vacancies with individuals who are not currently located in Australia.

Question 59

3 csr considerations for overseas recruitment

Answer 59

host a welcoming event, provide diversity and inclusion training, provide employees with location flexibility