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Health & Social Care > Unit 2 A > Flashcards

Unit 2 A Flashcards

1
Q

What are the 5 groups of people who have roles in a health and social care setting?

A 
Doctors 
Midwives 
Nurses 
Healthcare assistant 
Specialist doctors
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2
Q

What are the roles of doctors?

A

To provide ongoing care for people

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3
Q

What are the roles of nurses?

A

Carry out healthcare procedures, and treatments and to promote clinics and programmes

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4
Q

What are the roles of midwives?

A

Support women through all stages of pregnancy

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5
Q

What are the roles of healthcare assistants?

A

Work alongside qualified nurses and do things like take temperature and pulse and make beds

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6
Q

What are the roles of specialist doctors?

A

specialise in a specific medical field and to deal with complex cases

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7
Q

What are the 6 groups of people who have roles in a health and social care setting?

A 
social worker
care manager 
care assistant 
youth worker
occupational therapist
support workers
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8
Q

What things are put into place to make sure that health and social workers work within the law and to the highest professional standards?

A

procedures and policies

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9
Q

What are the 7 policies for a health and social care setting?

A
  • safeguarding
  • complaints
  • death of a resident procedure
  • health and safety
  • equality and diversity
  • medication
  • DBS referral
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10
Q

What are the roles of social workers?

A
  • provide help and support for people of all ages through difficult times in their lives.
  • ensure that the most vulnerable people are safeguarded from harm
  • help people live independent lives
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11
Q

What are the roles of occupational therapist?

A
  • help people who find it difficult to do daily tasks
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12
Q

What are the roles of youth workers?

A
  • work with young people between the ages of 11-25

- aim to support people to reach their full potential

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13
Q

What are the roles of care assistants?

A
  • provide practical help and support for people who have difficulties with daily tasks
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14
Q

What are the roles of care managers?

A
  • they have a key leadership role in residential care

- they manage the provision of residential care

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15
Q

What are the roles of support workers?

A
  • work with healthcare services
  • may work under the supervision of health and social care professionals
  • work with families to implement plans
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16
Q

What are the methods of healing and supporting recovery for people who are ill?

A
  • prescribing medication
  • surgery
  • radiotherapy
  • organ transplant
  • support for lifestyle changes
  • accessing support from specialist agencies
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17
Q

What is rehabilitation?

A

the process of restoring someone to good health after them being ill

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18
Q

Why do health and social care services provide equipment and adaptations?

A

to support the person in remaining independent when carrying out daily tasks

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19
Q

What are the examples of equipment which can increase mobility?

A
  • walking sticks
  • walking frame
  • wheelchairs
  • stairlifts
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20
Q

What are some appliances which support daily living activities?

A
  • thick cutlery which helps people with arthritis to grib
  • feeding cups or straws
  • special gadgets e.g something to help take off jar lids off
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21
Q

What technology and other resources provide support for educational achievement?

A
  • adaptive computers for people who are visually impaired
  • availability of signers for deaf people
  • ensuring there is wheelchair access to all learning spaces
  • enlarged text for people with poor vision
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22
Q

What equipment is used to provide personal care?

A
  • walk-in baths
  • showers suitable for wheelchair workers
  • shower and bath seats
  • bedpans
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23
Q

What are the steps of the care planning cycle?

A 
1 - assess the client's need
2 - plan and agree on the care
3 - implement the care plan
4 - monitor the effectiveness of the care
5 - review and evaluate the care
6 - amend the plan if neccessary
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24
Q

What is code of practice?

A

standards of behaviour and professional practice required of health and care provider

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25
Q

What is anti-discriminatory practice?

A

care practice that ensures all needs of individuals are met

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26
Q

What are the 2 legislations which prevents discrimination?

A

Equality Act 2010 and Human Rights Act 1998

27
Q

What does the Equality Act prevent discrimination on?

A
  • age
  • disability
  • sex
    -sexual orientation
    etc.
28
Q

What does the Human Rights Act guarantee individuals to have the right to?

A
  • access to education
  • freedom from slavery
  • respect
29
Q

What are the 3 ways of empowering individuals?

A
  • promoting individualised care
  • promoting and supporting individual’s rights to dignity and independence
  • providing active support consistent with the beliefs, cultures and preferences of service users
30
Q

How does promoting individualised care empower individuals?

A

means they can be involved and take control over their own care plan

31
Q

How does promoting and supporting individual’s rights to dignity and independence empower individuals?

A

means they are more likely to be treated like individuals. so their needs and preferences are known and respectfully considered

32
Q

How providing active support consistent with the beliefs, cultures and preferences of service users does empower individuals?

A

by addressing specific needs of people with diverse backgrounds

33
Q

What are the 4 things which practitioners need to do when dealing with conflicts?

A
  • stay calm
  • never resort to aggressive behaviour
  • listen carefully
  • try to see both sides od the argument
34
Q

How can health and social care settings ensure safety?

A
  • risk assessments
  • safeguarding and protecting individuals from abuse
  • protecting service users, staff and volunteers from infection
  • control and disposal of substances harmful to health
  • reporting and recording accidents and incidents
  • provision of first-aid facilities
  • complaints procedures
35
Q

How do risk assessment ensure safety?

A

They identify the risks and hazards at the workplace, and take action to reduce the likeliness of harm of injury

36
Q

How does safeguarding and protecting individuals from abuse ensure safety?

A

if an individual shares information which raises concern about their safety, service providers should follow the safeguarding policy.

37
Q

How does protecting service users staff and volunteers from infection ensure safety?

A

hygienic levels are maintained which minimises the risk of spreading infection

38
Q

How health and social care settings reduce the spreading of infection?

A
  • washing hands regularly
  • safe handling and disposal of sharp objects
  • keeping all soiled linen in seperate bins
  • wearing protective disposable gloves when in contact with fluids etc.
  • cleaning all equipment
  • wearing protective clothing when involved in personal care and in contact with bodily fluids
39
Q

How does control and disposal of substances harmful to health ensure safety?

A

ensure that all hazardous waste is disposed of properly

40
Q

What are the examples of waste and the method of disposal?

A 
clinical waste e.g plasters - yellow bag
needles and syringes - yellow box 
body fluids e.g vomit - flushed down a sluice drain
soiled linen - red laundry bag
recyclable equipment - blue bag
41
Q

How does reporting and recording accidents and incidents ensure safety?

A

there are particular illnesses, diseases and serious accidents that health and care providers must report.

but also less serious incidents must also be recorded e.g slips

42
Q

How does the provision of first-aid facilities ensure safety?

A

all first aid incidents should be recorded

43
Q

How does the complaints procedure ensure safety?

A

complaints would be used as a way to improve the service

44
Q

What did the Data Protection Act 1998 do?

A

set out the rules for the processing and personal use of information.

45
Q

What are some of the key principles of the Data Protection Act 1998?

A
  • be accurate and up to date
  • be collected and used honestly and fairly
  • be used only for the reasons it has been given
  • be sufficient to meet the needs of the organisation
  • not be passed on to other organisations without permission
  • not be kept longer than needed
  • be kept safe and secure
  • not be passed to countries without data protection laws
46
Q

What are the policies, procedures and systems used for recording and storing data?

A

storing info - stored in a locked filing cabinet, in a locked room. Info electronically should be protected by passwords

accessing info - members of staff who are allowed to access should be clearly identified. Staff should not access info that they don’t need. Info electronically should be accessed relevant staff should have personal access passwords.

sharing info - info should only be shared with other professionals who have a need or a right to know

47
Q

What is whistleblowing?

A

where a member of staff reports poor or dangerous practice at their workplace to the press or another organisation out of work.

48
Q

What is codes of professional conduct?

A

professional organisations publish codes of conducts which must be followed by service providers

49
Q

What can happen if codes of professional conduct are not met?

A

will be investigated and could lead to member being removed from the professional register and barred from professional practice

50
Q

What is revalidation process?

A

staff regularly complete CPD in order to remain on the register.

51
Q

What is CPD?

A

(Continuing Professional Development)

training

52
Q

What is the Care Certificate?

A

it provides a set of standards that staff should follow daily

53
Q

Who is the Care Certificate for?

A

newly appointed health and social care workers who are not members of the professional bodies e.g NMC, GMC

54
Q

What does working in a multidisciplinary team mean?

A

ensures that there is a holistic approach is taken when implementing a care plan

55
Q

What is an holistic approach?

A

an approach to care that addresses all the needs of an individual e.g social, emotional, physical etc

56
Q

What is line management?

A

one person is responsible for taking responsibility of managing work for everyone else

57
Q

What is the external inspection agency which inspects health and social care settings ?

A

CQC (care quality commission)

58
Q

What is the external inspection agency which inspects educational services?

A

Ofsted

59
Q

How do you monitor the work of people in health and care settings

A
  • line management
  • external inspection agencies
  • whistleblowing
  • service user feedback
  • criminal investigations
60
Q

What are the responsibilities of people who work in health and social care settings?

A
  • following policies and procedures
  • healing and support recovery for people who are ill
  • enabling rehabilitation
  • providing equipment and aids to support people to live a more independent life
  • providing personal care
  • assessment and care includes the patient and their family
61
Q

How can you promote anti-discriminatory practice?

A
  • implementing codes of practice and policies that identify and challenge discrimination in HSC settings
  • adapting the ways HSC services are provided for different types of users
62
Q

What are the ways of promoting effective communication?

A
  • applying requirements of the Data Protection Act 1998
  • stick to legal and workplace requirements specified by codes of practice
  • maintaining confidentiality to safeguard service users
  • the storage, recording and retrieval of information
63
Q

How are employees accountable to professional bodies?

A
  • following codes of professional conduct
  • being familiar and applying codes of practice
  • ensuring that revalidation procedures are followed
  • following safeguarding regulations
  • following procedures for raising concerns e.g whistleblowing

Health & Social Care (5 decks)

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