Unit 2 Flashcards
Define therapeutic communication
A purposeful, goal-directed form of communication that promotes a therapeutic relationship between the healthcare provider and the patient.
It involves understanding the patient’s needs and feelings.
What is the purpose of therapeutic communication?
To help patients express their feelings, enhance their understanding, and promote healing.
It aims to foster trust and rapport between the patient and healthcare provider.
Describe the characteristics of therapeutic communication
Characteristics include:
* Empathy
* Active listening
* Respect
* Genuineness
* Nonverbal communication awareness
These traits help create a safe and supportive environment.
What actions can influence or hinder therapeutic communication?
Actions that can hinder include:
* Interrupting
* Judgmental attitudes
* Lack of eye contact
* Distraction
Positive influences include active listening and maintaining a supportive presence.
Identify therapeutic listening responses
Therapeutic listening responses include:
* Reflecting
* Paraphrasing
* Clarifying
* Summarizing
These responses help validate the patient’s feelings and enhance understanding.
Recommend active listening strategies in therapeutic communication
Active listening strategies include:
* Maintaining eye contact
* Nodding
* Using verbal affirmations
* Avoiding interruptions
These strategies encourage the patient to share more freely.
Define the types of loss people can experience
Types of loss include:
* Physical loss
* Emotional loss
* Functional loss
* Loss of a loved one
Each type can significantly impact an individual’s emotional and mental well-being.
Classify and describe the stages of death and dying according to Kubler-Ross
The stages are:
* Denial
* Anger
* Bargaining
* Depression
* Acceptance
These stages represent the emotional responses individuals may experience when facing death.
Define and describe the concept of Palliative Care
Palliative Care is specialized medical care focused on providing relief from symptoms and stress of serious illness.
Its goal is to improve quality of life for both the patient and their family.
Compare and contrast the theoretical frameworks on grief
Theoretical frameworks include:
* Kubler-Ross’s Five Stages of Grief
* Worden’s Tasks of Mourning
* Dual Process Model of Grief
Each provides different perspectives on how individuals cope with loss.
Define grief and explain forms of grieving
Grief is the emotional response to loss. Forms of grieving include:
* Normal grief
* Complicated grief
* Anticipatory grief
Each form affects individuals differently based on their circumstances.
Articulate the health professional’s role in assisting people to deal with loss and grief
The health professional’s role includes:
* Providing support
* Offering resources
* Facilitating discussions about grief
* Encouraging expression of feelings
They help patients navigate their emotions and find coping strategies.
Recommend appropriate communication strategies in the care of the dying client and family
Recommended strategies include:
* Open-ended questions
* Active listening
* Providing emotional support
* Respecting cultural beliefs
These strategies help ensure compassionate care during a sensitive time.
