Unit 1 - 1.1 What is a Business? Flashcards
Stages of the production process
Inputs → processes → outputs
Types of inputs into production process
4 Factors of Production:
* Capital
* Enterprise
* Land
* Labour
4 functions / processes of a business
- Human resources
- Finance and accounts
- Marketing
- Operations management
Types of outputs
Goods and services
Human resources
Manages the personnel of the organisation
* their concerns, flaws
* works on hirement, promotion and lay off
Examples of HR work (name 3)
- workforce planning
- recruitment
- training
- appraisals
- dismissals
- rebundancies
Finance and accounts
Manages the organisations money
* record and report financial documents
* concerned with spending and saving of financial reserve
Why must finance and accounts record and report financial documents? (2)
- to comply with legal requirements (e.g. tax)
- to inform stakeholders such as shareholders and potential investors of the activity of the firm
Marketing
Responsible for identifying and meeting the needs and wants of customers
* works on promoting the business and attracting customers
The 7 Ps of marketing
- Product
- Price
- Place
- Promotion
- People
- Processes
- Physical evidence
Operations management
Responsible for the process of converting raw materials into components and finished goods
* also applies to providing services
Sectors of the economy
- Primary
- Secondary
- Tertiary
- Quaternary
Primary sector (name 3 examples)
Involved in the extraction, harvesting and conversion of natural resources
* agriculture
* fishing
* mining
* oil extraction
Secondary sector (name 3 examples)
Businesses involved in the manufacturing and construction of products
* breweries
* bottlers
* publishing firms
Tertiary sector (name 3 examples)
Businesses specialise in providing services to the general population
* retailing
* transportation
* distribution
* healthcare
Quaternary sector (name 3 examples)
Involved in intellectual, knowledge-based activities that generate and share information
* information communications technology
* research and development
* consultancy services