UB - Structures Flashcards

1
Q

Tall structure - advantages

A
  • each staff member knows role and who to report to
  • many levels brings promotion opportunities, motivation
    NARROW SPAN OF CONTROL
  • more time for planning
  • more time for decision making
  • can support subordinates
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2
Q

Tall structure - disadvantages

A
  • communications inefficient to flow throw levels which slows decision making
  • slow to react to changes in the market
    NARROW SPAN OF CONTROL
  • managers supervise closely, pressure
  • managers have fewer staff to share ideas
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3
Q

Flat structure - advantages

A
  • information communicated quickly between levels
  • can respond quickly to PESTEC e.g. competition
    WIDE SPAN OF CONTROL
  • delegate more making staff feel trusted
  • staff feel empowered to make decisions themself
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4
Q

Flat structure - disadvantages

A
  • fewer levels means fewer promotion opportunities
  • managers delegate more, pressure
    WIDE SPAN OF CONTROL
  • subordinates have no one to get help from
  • less time for planning
  • managers time at premium, snap decisions
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5
Q

Tall structure - definition

A
  • pyramid shape, command flows top to bottom
  • many levels of management
  • suits large organisation
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6
Q

Flat structure - definition

A
  • pyramid shaped, command flows top to bottom
  • fewer levels of management than tall structure
  • suits small to medium sized organisations
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7
Q

Delayering - definition

A
  • removing one or more levels of management from a tall structure, making it flatter
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8
Q

Delayering - advantages

A
  • money saved on paying salaries of level removed
  • quicker decision making as shorter chain of command
  • more responsive to changes, fewer levels to go through
    WIDE SPAN OF CONTROL
  • delegate more making staff feel trusted
  • employees feel empowered to make own decisions
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9
Q

Delayering - disadvantages

A
  • fewer promotion opportunities for staff
  • redundancy payments
  • lose key members of staff
    WIDE SPAN OF CONTROL
  • subordinates have no one to get help from
  • less time for planning
  • managers time at premium, snap decisions
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10
Q

Centralised - definition

A
  • decision-making/control kept at top

- even if lots of branches, head office decides

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11
Q

Centralised - advantages

A
  • standardised procedure = consistency
  • low risk of info leaking
  • good corporate identity/strategy as decisions for whole organisation
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12
Q

Centralised - disadvantages

A
  • less responsibility for subordinates = demotivated
  • needs of local market ignored
  • slow response to PESTEC - local competition
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13
Q

Decentralised - definition

A
  • decision making/control delegated to individual branches
  • overall strategy centralised but local products/advertising decentralised
  • best in retail chains with different local markets
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14
Q

Decentralised - advantages

A
  • quickly react to PESTEC
  • quick decisions as local managers don’t need to consult senior managers
  • subordinates empowered = creativity
  • senior managers at head office don’t have constant decisions
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15
Q

Decentralised - disadvantages

A
  • additional training needed for middle managers
  • lose overall corporate image if branches different
  • local branches compete with each each other
  • lower-level management make decisions harmful to whole business
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16
Q

Matrix - definition

A
  • arranged into temporary project teams for different tasks
  • employees from different departments - marketing, R and D etc.
  • two managers per employee - manager of functional area + project manager
17
Q

Matrix - advantages

A
  • specialist staff
  • complex problems solved
  • staff use expertise and feel useful
18
Q

Matrix - disadvantages

A
  • lots of managers in teams, wage costs
  • duplication of resources - admin staff, equipment
  • confusion over who to report to
19
Q

Entrepreneurial - definition

A
  • used by small organisation with a main decision-maker

- other staff have input but rarely consulted

20
Q

Entrepreneurial - advantages

A
  • quick decisions as little consultation
  • staff know who to report to
  • high-quality decisions made as decision-makers experienced
21
Q

Entrepreneurial - disadvantages

A
  • creates heavy workload for main decision maker
  • if owner busy or unavailable key decisions can’t be made
  • other staff can’t show initiative, stifling creativity and demotivating