U2: T22 - CONSUMER CREDIT Flashcards

1
Q

Which of the following is exempt from the Consumer Credit Acts?

a) A credit card account with a limit of £5,000.
b) A further advance for house repairs of £15,000.
c) A loan for £20,000 secured on property for car purchase.
d) An unsecured personal loan of £10,000.

A

Answer is B)

A further advance for house repairs of £15,000. Regulated mortgages, including further advances for any purpose, are exempt from the CCAs. Rather, these loans would be regulated under MCOB.

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2
Q

How does providing an APR in relation to consumer credit help consumers?

A

It allows consumers to compare products more accurately, as the APR includes not only the interest rate but also any fees and charges that apply to the product.

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3
Q

Businesses are not protected by the provisions of the Consumer Credit Acts.

True or false?

A

False.

Partnerships with three partners or fewer and sole traders are covered by the CCAs, as well as ‘natural persons’ and unincorporated associations.

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4
Q

How long is the cooling‐off period for a customer once they have signed a consumer credit agreement?

A

Fourteen days from the conclusion of the agreement, or from the point the consumer receives the agreement if this is later.

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5
Q

If a lender rejects an application on the basis of information from a credit reference agency, what must the lender do?

a) Ensure the applicant is not made aware of the reason for the rejection to protect the confidential nature of the lender’s relationship with the credit reference agency.
b) Advise the applicant of the reason for rejecting their application.
c) Advise the applicant of the reason for rejecting their application and provide details of the credit reference agency used.
d) Advise the applicant of the reason for rejecting their application and provide details of a debt counselling service.

A

Answer is C)

The lender must advise the applicant of the reason for rejecting their application and provide details of the credit reference agency used.

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6
Q

A charity that provides debt counselling services must have full permission from the FCA.

True or false?

A

False. Full permission is required for debt counselling services that are carried out on a commercial basis.

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7
Q

What is the maximum that a borrower can be required to repay to a high‐cost, short‐term lender in fees and charges?

A

One hundred per cent of the original amount borrowed.

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8
Q

Interest rates provided in an advertisement for consumer credit must include what?

A

A representative example that includes a representative APR.

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9
Q

Providers of consumer credit must check that the applicant can afford the repayments and must check the applicant’s status with a credit reference agency.

True or false?

A

True.

These provisions are included under CONC 5: Responsible lending.

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10
Q

Which previously unregulated area of consumer credit now falls under the provisions of CONC 7?

A

Debt collection and debt administration.

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11
Q

Gyorgy has had an application for credit declined due to an unsatisfactory credit reference agency report. Which of the following correctly describes the lender’s position?

a) The lender must ask the credit reference agency to liaise with Gyorgy to correct any inaccuracies.
b) The lender must show Gyorgy the report and allow him to challenge inaccuracies.
c) The lender must notify Gyorgy of the reason and give him contact details for the credit reference agency.
d) The lender Is under no obligation to disclose anything to Gyorgy about the reason for the refusal

A

c) The lender must notify Gyorgy of the reason and give him contact details for the credit reference agency.

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12
Q

For the purposes of the Consumer Credit Act, a small partnership has how many partners?

a) Two or fewer.
b) Three or fewer.
c) Four or fewer.
d) Five or fewer

A

b) Three or fewer.

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13
Q

Joseph visited his local bank to discuss a car loan for £15,000 and signed the application form while talking to the adviser. What cooling-off period applies to the agreement?

a) He is not entitled to a cooling-off period.
b) 7 days.
c) 14 days.
d) 28 days.

A

a) He is not entitled to a cooling-off period.

A cooling-off period doesn’t apply because the agreement was signed on the lender’s premises.

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14
Q

When recommending a credit product to a customer, which of the following must the lender provide?

a) A suitability report for the product.
b) An explanation of alternative options.
c) An adequate explanation of the product.
d) A demands and needs statement.

A

c) An adequate explanation of the product.

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15
Q

Which of the following unsecured loans would not be subject to the rules contained in the FCA Consumer Credit sourcebook?

a) Karen’s credit card with a £10,000 credit limit.
b) A loan of £10,000 to help Millie refurbish her nail bar.
c) A second charge of £30,000 on Jack’s home.
d) A loan of £30,000 for Gary to buy a family car.

A

c) A second charge of £30,000 on Jack’s home.

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16
Q

The 2006 Consumer Credit Act introduced an Unfair Relationships Test, which enables borrowers to challenge a credit agreement:

a) through a statutory tribunal.
b) by referring the case to the FCA.
c) through the courts.
d) by reference to the Financial Ombudsman Service.

A

c) through the courts.

17
Q

The annual percentage rate of charge applies to which of the following?

a) Mortgages only.
b) Mortgages, personal loans and credit cards.
c) Credit cards and hire purchase agreements.
d) Mortgages and personal loans.

A

a) Mortgages only.

18
Q

The EU Credit Directive requires that a representative APR must be shown in any advert that shows an interest rate. The representative APR must apply to at least what percentage of successful applicants for the credit product?

a) 26%.
b) 51%.
c) 76%.
d) 81%.

A

b) 51%.

19
Q

Which of the following is one of the restrictions the FCA has placed on high‑cost, short‑term credit?

a) Fees and charges can never exceed 75% of the amount borrowed.
b) Default fees cannot exceed £20.
c) Loans cannot be rolled over.
d) Interest and fees cannot exceed 0.8 of the loan per day.

A

d) Interest and fees cannot exceed 0.8 of the loan per day.

20
Q

Which of the following is NOT one of the restrictions the FCA has placed on high‑cost, short‑term credit?

a) Amount borrowed cannot exceed 100% of total assets
b) Default fees cannot exceed £15.
c) borrowers must never be required to repay more than 100% of the amount borrowed via fees and charges
d) Interest and fees cannot exceed 0.8 of the loan per day.

A

a) Amount borrowed cannot exceed 100% of total assets

Not one of them

Following a review of this sector of the market, the FCA introduced a cap on high-cost, short-term credit from 2
January 2015. Interest and fees charged must not exceed 0.8 per cent per day of the amount borrowed, default fees cannot exceed £15, and borrowers must never be required to repay more than 100 per cent of the amount borrowed by way of fees and charges.

21
Q

High-cost, short-term credit must include the message: “Warning: Late repayment can cause you serious money problems. For help, go to moneyhelper.org.”

a) True
b) False
A

a) True

22
Q

Which option best described the following:

“to offer better protection to consumers and create a fairer and more competitive credit market.”

A) Consumer Credit Act 1974
B) Consumer Credit Act 2006

A

B) Consumer Credit Act 2006

23
Q

Which option best described the following:

“to regulate, supervise and control certain types of lending to individuals and to provide borrowers with protection from unscrupulous lending practices.”

A) Consumer Credit Act 1974
B) Consumer Credit Act 2006

A

A) Consumer Credit Act 1974

24
Q

Which of the following is a suitability report required for?

A) Mortgage
B) Pension Policies
C) GILT investments
D) General Insurance

A

B) Pension Policies

Suitability report required for:
- Life policies
- Pension policies
- Unit Trusts
- Investment Trusts
- OEICs
- Pension transfers

25
Q

Which of the following is a suitability report required for?

A) T-bills
B) Commodities
C) Life policies
D) General Insurance

A

C) Life policies

Suitability report required for:
- Life policies
- Pension policies
- Unit Trusts
- Investment Trusts
- OEICs
- Pension transfers

26
Q

Which of the following is a suitability report not required for?

A) OEICs
B) Investment Trusts
C) Unit Trusts
D) REITs

A

D) REITs

Suitability report required for:
- Life policies
- Pension policies
- Unit Trusts
- Investment Trusts
- OEICs
- Pension transfers

27
Q

What is the cooling off period for life assurance and pension policies?

1) 30Days
2) 14Days

A

1) 30Days

28
Q

What is the cooling off period for investments, deposits or non-life assurance insurances?

1) 30Days
2) 14Days

A

2) 14Days