U2 - PP2 - obedience and compliance

Question 1

Forms of military obedience

Answer 1

Conscious:
- awake and aware opf actions
- remember clearly what you did
Unconcious:
- performing a task so much it becomes routine
- unlikely to remember it as clearly

Question 2

Obedience and work of Milgram

Answer 2

• type of social influence by complyig to the demands of an authority figure
• ‘Germans are different hypothesis’

Question 3

Milgram’s experiement

Answer 3

• 40 American males aged 20-50 were teachers
• every incorrect answer learner got, teacher was forced to administer a shock ranging from 15v to 450v

Question 4

Results from Milgram’s experiment

Answer 4

-62.5% obeyed all the time and went up to 450v
- 100% went up to at least 300v
- ‘Germans are different’ hypothesis is clearly false

Question 5

How can Milgram link to UPS

Answer 5

Shows recruits in basic training are more likely to listen and follow the commands of authority figures as they are scared of being shamed or told off

Question 6

Difference between compliance and obedience

Answer 6

Compliance- individual gave into a request from another person or people
Obedience- doing as told by someone as for conformity giving into group pressure or going along with majority

Question 7

Locus of control

Answer 7

Internal: individuals believe they can affect the outcomes of situations
External: individuals believe things turn out a certain way regardless of their actions

Question 8

Impact of obedient behaviours in UPS

Answer 8

Extrinsic rewards:
- tangible and visible reward such as medals, extended leave, promotion
Intrinsic rewards:
- ones that come from within the employee such as pride, job satisification, team spirit/ morale

Question 9

Consequences of disobedient behaviour in the UPS

Answer 9

• loss of rank
• reduction in pay
• suspension
• loss of job/ dishonourable discharge
• when orders may be questioned
• whistleblowing

Question 10

Hofling and obedience to authoirty figure

Answer 10

found 21/22 nurses obeyed a Dr they didnt know and prescribed the wrong dosage of medication
- shows people are willing to obey an authority figure regardless if they know them or not even if it may lead to negative outcomes

Question 11

CC
OC

Answer 11

CC - learning through association
OC- learning through consequences. Positive/ negative reinforcement

Question 12

Social modelling

Answer 12

• theorised by Bandura
• people learn from one another by observations, imitation and modelling
• considered a bridge between behaviourist and cognitive learning