Troubleshooting print devices 5.6 Flashcards
locally connected printer and printer not found
printer connectivity issues
printer is turned on and off to release printing memory
power cycling
paper jam and grinding noise
print feed issues
low weight
thin paper
thick paper
high weight
The ____ are designed to pickup piece of paper at a time
pickup rollers
draft output mode uses less ink and toner
faded printout
____ is caused by a software issue
blank pages
____ in laser printers are caused by an issue with the toner cartridge or the drum
white stripes
indicates the primary charge roller is dirty or damaged, or the high voltage power supply to the developer unit is malfunctioning
black stripes
clean the printer using an approved toner vacuum
speckling output
_____ is caused by dirty feed rollers
vertical or horizontal lines
check the voltage of the fuser and get the proper input voltage
Toner doesn’t fuse
software or printer driver issue could be causing the incorrect color
incorrect chroma display
a _____ image indicates a drum issue
double or echo image
use rubbing alcohol to clean the contacts between the printer and the cartridge
missing color
Incorrect page sizes
Incorrect page orientations
Issues with stapling
Issues with hole punching
print finishing issues
software program used to transmit the print job and provide status
information
print monitor
Software that collects all the print jobs and manages them
Print queue
Manages the paper printing jobs sent from a computer or a printer server
Print spooler
Any output that is scrambled or encrypted
____ is a driver issue
Garbled Print job
