Troubleshooting Hardware Issues 5.2 Flashcards
power issues
the power button is not connected properly to the motherboard
wall outlet is faulty
power cable to the computer is faulty
power supply is faulty
if wall outlet is faulty, what to do?
use a multimeter or voltmeter to test the power outlet:
US or Canada 110-120V /60Hz
Europe or Asia 220-240 V/ 50Hz
if a power supply is faulty
use a power supply tester
if power cables from power supply to components are faulty
test the detachable cables, check each pin on each side of the cable to verify full continuity
Power on self test (POST) issues
do diagnostic program inside the system firmware
1 short beep means
system is ok
2 short beeps
error code
no beep
power supply issue, motherboard problem, or faulty onboard speaker
continuous beep
problem with system memory modules or memory controller
repeating short beeps
power supply fault or motherboard problem
1 long and 1 short beep
motherboard problem
1 long beep, 2 or 3 beeps
video adapter error
3 long beeps
keyboard issue
displays an error whenever the operating system has issue
crash screen
problem with hardware that windows cannot solve
blue screen of death (BSOD)