Troubleshooting Networks Flashcards

1
Q

No Network Connectivity

A
  • Ping loopback ( 127.0.0.1 )
  • Ping local IP address
  • Ping default gateway
  • Ping devices on routes other side
    • 8.8.8.8.
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2
Q

Automatic Private IP Addressing

APIPA

A
  • A link-local address
    • No forwarding by routers
  • IETF has allocated 169.254.1.0 though 169.254.254.255
    • 169.254.0.0 /24 & 169.254.255.0 /24
  • Automatically assigned
    • Uses ARP to confirm the address isn’t used
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3
Q

Limited or No Connectivity

A

-Windows alert in the system tray

  • Check the local IP address
    • APIPA addresses only have local connectivity
  • If DHCP address is obtained perform the ping tests
    • Local gateway , remote IP address
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4
Q

Intermittent Connectivity

A

-Internet access then nothing

  • Check system tray
    • Broken LAN icon is a loss of signal
    • Check for cable problem
    • Might have bad network interface

Problem with a switch or access point

 - Bad interfaces
 - Router rebooting
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5
Q

IP Conflicts

A

DHCP helps
-Static address can conflict

-Windows will identify a duplicate and prevent conflict

  • Two identical IP address will conflict
    • Intermittent connectivity, if any

-Reboot or reset the NIC

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6
Q

Slow Transfer Speeds

A
  • Frustrating to user
  • Router or infrastructure congestion
  • Speed & duplex incompatibility
  • Hardware issue with adapter or cabling
  • Malware infection
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7
Q

Low RF Wireless Signal

A
  • Interference
  • Signal strength
  • incorrect channel
  • Bounce & latency
  • Incorrect access point placement
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8
Q

Wireless interference

A
  • Predictable
    • Fluorescent light
    • Microwave ovens
    • Cordless telephones
    • High power sources

-Unpredictable - Multi-tenant building

  • Measurements
    • Signal strength , performance monitor
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9
Q

SSID Not Found

A

-Network name doesn’t appear

  • Too far away
    • Local networks are “louder”

-Wireless router has disabled SSID broadcast

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