Hard Drive Troubleshooting Tools

Question 1

Physical Tools

Answer 1

Screwdriver

 - Flat , crosspoint , torx
 - Not magnetized
 - Never open the drive

• External disk enclosure
  
  • Move from internal to external on separate PC
  • USB connected
  • May not be bootable , but files are available

Question 2

CHKDSK ( /f , /r )

Answer 2

• CHKDSK / f
  
  • Fixes errors on the disk
• CHKDSK /r
  
  • Locates bad sectors & recovers readable information
  • Implies /f

-If volume is locked , run during startup

Question 3

FORMAT

Answer 3

• Windows command
  
  • Adds a file system to a partition
  • Also removes all file entries

-Be very careful

Question 4

File Recovery Software

Answer 4

• Recovery deleted files
  
  • Even if recycling bin has been emptied

-Recover lots of files (accidental format , virus)

• Recovery data
  
  • Deleted volume , bad sectors
• Recover photos
  
  • Disk , USB flash , memory card

Question 5

Defragmentation

Answer 5

• Moves files fragments so they’re continuous
  
  • Improves ready & write time

-Not necessary for SSD

• Graphical version in the drive properties
  
  • Command line : defrag
• Weekly schedule
  
  • Use control panel / administration tools / task scheduler