Trouble Shooting Theory/Methodology Flashcards

1
Q

What step would identifying the problem be?

A

Step 1

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2
Q

What step would establish a theory of probable cause be?

A

Step 2

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3
Q

What step would test the theory to determine cause be?

A

Step 3

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4
Q

What step would establish a plan of action to resolve be?

A

Step 4

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5
Q

What step would establish a plan of action to resolve problem and implement the solution be?

A

Step 4

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6
Q

What step would verify full system functionality and if applicable, implement preventive measures be?

A

Step 5

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7
Q

What step is Document findings, actions, and outcome?

A

Step 6

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