Trouble Shooting Theory/Methodology Flashcards
1
Q
What step would identifying the problem be?
A
Step 1
2
Q
What step would establish a theory of probable cause be?
A
Step 2
3
Q
What step would test the theory to determine cause be?
A
Step 3
4
Q
What step would establish a plan of action to resolve be?
A
Step 4
5
Q
What step would establish a plan of action to resolve problem and implement the solution be?
A
Step 4
6
Q
What step would verify full system functionality and if applicable, implement preventive measures be?
A
Step 5
7
Q
What step is Document findings, actions, and outcome?
A
Step 6