Chapter 5 Review (in the book)

Question 1

What does BIOS/UEFI provide for the computer? (Choose the best answer)

A. The physical interface for various devices such as USB and Thunderbolt ports

B. The programming that enables the CPU to communicate with other hardware

C. Memory space for applications to load into from the hard ware

D. Memory space for applications to load into from the main system RAM

Answer 1

B. The programming that enables the CPU to communicate with other hardware

Question 2

What does nonvolatile mean when discussing memory?

A. The memory erases itself everytime the system is rebooted

B. The memory saves the code to mass storage during reboot

C. The stored info isn’t erased when the computer is turned off

D. The stored info isn’t erased not backed up to mass storage

Answer 2

C. The stored info isn’t erased when the computer is turned off

Question 3

What is the predominant form of ROM used in systems today called?

A. PROM
B. EPROM
C.EEPROM
D. Flash ROM

Answer 3

D. Flash ROM

Question 4

Henry wants to change the boot order on his system. Which BIOS/UEFI feature must Henry use to do this?

A. Power on self test (POST)
B. Flash ROM
C. System setup utility
D. Disk Management

Answer 4

C. System setup utility

Question 5

Which of the following keystrokes will most likely enable access to the system setup utility?

A. Shift print screen
B. Ctrl alt delete
C. Fio
D. Delete

Answer 5

A. Shift print screen

Question 6

While poking around his system setup, Troy noticed a setting from PXE. What is a PXE used for?

A. PXE enables you to boot your system form removable media.
B. PXE enables your system to boot into a UEFI shell.
C. PXE enables your system to boot from a disk drive.
D. PXE enables your system to boot from a network system.

Answer 6

D. PXE enables your system to boot from a network system.

Question 7

Davos finds that a disgruntled former employee decided to sabotage her computer when she left by putting a password into CMOS that stops the computer from booting. What can Davos do to solve the problem?

Answer 7

Davos should find a CLRTC jumper on the motherboard. Then she can boot the computer with a shunt on the jumper to clear the CMOS information.

Question 8

Richard over in the sales department went wild in CMOS and made a bunch of changes that he thought would optimize his PC. Now most of his PC doesn’t work. The computer powers up, but he can only get to CMOS, not into Windows. Which of the following tech call answers would most likely get him up and running again?

Answer 8

Boot into the CMOS setup program and then find the option to load OS optimized defaults. Save and exit CMOS; boot normally into windows. You should be up and running in no time.

Question 9

Everytime time Jill boots her systems it goes through POST beeps once and then loads windows normally. What is this beep code telling her?

A. Everything is ok
B. Bad CPU
C. Bad RAM
D. Missing keyboard

Answer 9

Everything is ok

Question 10

Amanda’s old system used DDR5 RAM but doesn’t support the latest speeds. Which of the following should she consider as a course of action?

A. Update the motherboard flash ROM
B. Replace the flash ROM
C. Reset the flash ROM
D. Replace the motherboard

Answer 10

A. Update the motherboard flash ROM