Training and Development

Question 1

Benefits of staff development?

Answer 1

Help employees reach full potential
Prepare for future promotion and working in other areas of the business
Supports overall workforce development

Question 2

Benefits of training?

Answer 2

Staff more efficient so increased output
Increased motivation as staff can do more challenging tasks
Staff more flexible and adapted
Reduced staff stress and therefore absenteeism
Improved business reputation so attract high quality staff
Reduced wastage and poor quality work

Question 3

Disadvantages of training?

Answer 3

High financial costs
Staff with grater skills can demand higher wages
Loss of output while employees are being trained
May need to employ staff to cover for staff being trained
Once trained staff may leave

Question 4

Work-based qualificatikns

Answer 4

Enhances career prospects and promotional opportunities
Earn money while they learn
Increased confidence improving performances
Gain qualification in skills of the job

Question 5

Apprenticeship

Answer 5

Earn a wage while learning
Government contributes to cost of apprenticeship
Gained confidence in the work environment
But..
Wage is relatively low
No guaranteed job afterward
Inexperienced workers may make mistakes

Question 6

Training scheme

Answer 6

Employee gains core experience

Secure job with the employer

Question 7

Graduate training scheme

Answer 7

Larger employers for one - two year period for people with a degree
May take on specific role or network opportunity depending on the employer

Question 8

Virtual learning environment

Answer 8

Modules stored as user account can be created and progress can be monitored
Completed in employees own time
Interactive learning

Question 9

Appraisal advantages

Answer 9

Identify future training needs
Considers personal development needs
Improved performance
Provides feedback and constructive criticism
Motivated employee
Identifies possibility of promotion or those with additional skills that could be used

Question 10

Appraisal disadvantages

Answer 10

Those receiving less positive feedback may be demotivated

Time consuming

Question 11

One to one appraisal

Answer 11

Face to face with line mangers
Formal process 
Occurs annually
Targets can be set
May be linked to review or pay

Question 12

Peer to peer appraisal

Answer 12

Colleague in the same position as you
More informal
Encourages effective buddying
Managers excluded

Question 13

360 degree appraisal

Answer 13

Involves self evaluation
Contributions from a number of different people
All those involved answer the same questions
Allows for a variety of viewpoints