Training And Development 3.6 Flashcards

1
Q

What are the three types of training

A

.induction
On the job
Off the job

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2
Q

What is induction training and when will it occur

A

Induction training happens when an employee starts working for a new business
• It may involve training on how to use fire extinguishers, or shown round the building, or introduced to colleagues

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3
Q

What is on the job training

A

means learning while doing the job

May include work shadowing or learning to use a specific machine

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4
Q

On the job training advantages

A

Cheaper than sending an employee to a training centre

Learning can be put to use immediately

Trainees can see relevance to job more clearly when skills are taught in the workplace

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5
Q

On the job training disadvantages

A

Taking time away from teaching employees’ job

Some workers have bad habits they could pass on

Workers which are badly trained may make expensive mistakes or be a safety hazard

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6
Q

What is off the job training and where do they occur

A

Off-the-job training means that employees learn new skills away from the workplace
• This may take place on courses at company training centres or in colleges

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7
Q

Advantages of off the job training

A

More focused environment with less distractions

Increases a workers motivation as they feel valued by the company to have money spent on their improvement

Individuals teaching the courses are trained to train

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8
Q

Off the job training disadvantages

A

More expensive than on-the-job training, which means that the costs of the business will increase

Employees may fail to see link between training and workplace

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9
Q

Why would a business want to train its employees? Dev____ of the bus____

A

Development of the business
• The business may have objectives to grow and expand
• If so it will need more managers and supervisors
• If it trains its current employees they can be managers of the future business

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10
Q

Why would a business want to train its employees? Imp____ prod____

A

To improve productivity
• If an employee knows how to do their job properly then they can be more productive
. Therefore Increase output

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11
Q

Why would a business want to train its employees? Ski___ sho______

A

Skill shortages

Skills are a key driver of productivity and source of competitive advantage if workers are more skilled than competition. -produce better work.

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12
Q

Why would a business want to train its employees? Cust_____ ser____

A

Customer service
• Customer service may be what gives the business its edge or USP

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13
Q

Why would a business want to train its employees? Mot______ and ret______

A

Motivation and retention
• Training staff shows a commitment to their future in the business
• This will motivate the employees as they feel valued

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