Consumer Law Topic 4.4

Question 1

Consumers have legal rights if the item bought is:

Answer 1

1. Broken or damaged
2. Unusable
3. Not what was advertised

Question 2

Goods must be A_ de_____

Answer 2

As described

goods supplied must match any description or samples shown to the customer at the time of purchase

Question 3

Goods must be f__ f__ p______

Answer 3

Fit for purpose

goods should be fit for the purpose they are supplied for, as well as any specific purpose you made known to the retailer

Question 4

Goods must be of s_______ qu________

Answer 4

Satisfactory quality

Goods shouldn’t be faulty or damaged when the customer receives them